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About the Role

We are looking for a dedicated employee who will optimize the operational processes in our swimming pools with organizational talent and expertise. You will ensure safe and smooth pool operations, provide expert guest support, and maintain an overview of all activities. Through attractive offers, high service orientation, and a sense of quality, you will significantly contribute to increasing visitor numbers, revenue, and sustainable customer loyalty.

Responsibilities

Organize, plan, and optimize operational processes, initially at the Kombibad Gropiusstadt.
Plan personnel deployment, create duty rosters, check timesheets, and manage personnel supervision.
Competently advise guests on swimming and bathing offers and support event execution.
Process procurement requests considering the budget, collaborating with central purchasing as needed.
Be responsible for monthly billing, daily and monthly closing procedures, and ensure proper cash management.

Requirements

Completed training as a certified Master Pool Operator (Meister:in für Bäderbetriebe).
Experience in responsible functions within pool operations.
Proof of rescue capability (e.g., Silver Lifeguard badge) not older than two years.
First aid training including CPR, not older than two years.
Enjoy leading, developing, and motivating employees.
Enthusiasm for process optimization using IT systems.
Good knowledge of Excel.
Enjoy teamwork, demonstrate empathy, and possess an open mindset.

Skills

Organizational talent
Expertise in operational processes
Guest support
Budget management
Cash management
Process optimization
Excel

Location

Kombibad Gropiusstadt

Work Type

Full-time
Part-time
Shift work
Monday to Sunday

Experience Level

Experience in responsible functions

Education Level

Certified Master Pool Operator (Meister:in für Bäderbetriebe)

Salary/Compensations

Starting salary from €48,570 p.a. (EG 9b, Tarifgebiet West)

Benefits

Non-discriminatory selection process
Permanent employment contract with long-term perspective in public service
Attractive collective bargaining remuneration according to TVöD-V
Flexible working time models
Mobile work possible depending on the area of responsibility
30 days of vacation
Comprehensive company health management
Free entry to our pools
Special conditions at Urban Sports Club
Company pension plan (VBL)
Subsidized BVG company ticket
Bicycle leasing

About the Company

The Berliner Bäder-Betriebe (BBB) is the largest municipal pool operator in Europe.
We offer swimming lessons, club sports, and attractive leisure and health opportunities in 67 pools at 62 locations.
We are as diverse and dynamic as Berlin.

Equal Opportunity

We value respectful interaction and enjoyment at work.
We believe diverse teams are most successful.
We welcome applications from people of all origins, genders and gender identities, age groups, nationalities, religions, sexual orientations, and with or without disabilities.
We give special consideration to severely disabled applicants with equal qualifications.
We aim to increase the proportion of women in the advertised functional area and therefore particularly encourage women to apply for this position.