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About the Role

The position focuses on designing secure medication management workflows and providing expert pre-sales support to clearly demonstrate the value of automated medication processes to customers. Key responsibilities include active participation in customer projects, working in close alignment with the sales team as well as other members of the Customer Success team. In addition, the role collaborates closely with customers to develop testimonials, case studies, and white papers that support the adoption and effective use of BD dispensing solutions.

Responsibilities

Analyze clinical medication workflows (prescribing, compounding, administration)
Collaborate with pharmacy, nursing, physicians, IT, supply chain, and management
Design and present target solutions based on the BD Pyxis product portfolio
Support the sales team during tender and RFP processes
Handover of all solution designs and workflow concepts to the project team
Provide local market expertise and language support as required
Post go-live support and system optimization
Identify expansion and integration opportunities
Develop regional integration standards
Enable knowledge sharing and best-practice exchange internally and externally
Close collaboration with Customer Success, Marketing, R&D, and Product Development
Provide subject-matter expertise to customers and partners
Build and maintain relationships with Key Opinion Leaders (KOLs) and reference customers
Contribute to marketing materials (case studies, benchmarks, analyses)

Requirements

A bachelor's degree in nursing, pharmacy, or an IT-related field is preferred; equivalent professional experience with technologies in a hospital setting will also be considered
Experience in clinical, operational, healthcare-IT, ward, or pharmacy environments, as well as experience with hospital information systems or comparable healthcare software, are a plus
Proficiency in German (spoken and written) is a MUST
Communicative level of English is a plus
Strong knowledge of Microsoft Office Suite
Competent in Healthcare IT standards (IHE, HL7) is a plus
Familiarity with Salesforce.com or CRM systems
Ability to make decisions within defined parameters
Innovative and creative mindset combined with strong listening skills
Excellent relationship management approach, building trust and mutual respect with customers
Strong cultural awareness and ability to work effectively in diverse teams
Ability to balance detailed work with a clear understanding of the bigger picture
Willingness to travel approximately 50%
Field-based role requiring a valid driving license

Skills

German (spoken and written)
English
Microsoft Office Suite
Healthcare IT standards (IHE, HL7)
Salesforce.com or CRM systems

Location

DEU Heidelberg - Tullastrasse
Kassel
Hanover
Düsseldorf
Dortmund
Berlin
Leipzig

Work Type

Field-based
Full-time

Experience Level

Equivalent professional experience with technologies in a hospital setting
Experience in clinical, operational, healthcare-IT, ward, or pharmacy environments
Experience with hospital information systems or comparable healthcare software

Education Level

Bachelor's degree in nursing, pharmacy, or an IT-related field

Salary/Compensations

€65,000.00 - €99,125.00 EUR Annual

Benefits

Comprehensive Total Rewards program
Reward and recognition opportunities that promote a performance-based culture
Competitive package of compensation and benefits programs

About the Company

BD is one of the largest global medical technology companies in the world.
Advancing the world of health™ is our Purpose.
We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture.
Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.
To learn more about BD visit https://bd.com/careers.

Equal Opportunity

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.