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About the Role

The Equipment Technician (ET) is responsible for all aspects of fitness equipment repair, preventative maintenance, and uptime within assigned 24 Hour Fitness locations. This role supports member satisfaction by ensuring workout equipment is consistently safe, functional, and aligned with company standards. The ET is a critical part of the Facilities team and collaborates with club General Managers, Facility Technicians (FTs), and the DRMM.

Responsibilities

Conducts walkthroughs and diagnostics of fitness equipment across assigned clubs.
Performs on-site corrective repairs on cardio, strength, and functional equipment.
Completes and documents all PM tasks per manufacturer and company schedules.
Maintains parts inventory and coordinates reorders with DRMM.
Ensures all repairs are logged in ServiceChannel (or other maintenance systems).
Partners with OEMs and vendors when technical support or specialized parts are needed.
Attends area training and vendor workshops to stay current on equipment.
Provides repair status updates to the DRMM and GMs.
Trains club staff on basic care and early failure reporting.
Supports emergency repair needs outside regular hours if required.

Requirements

Strong mechanical and diagnostic skills.
Ability to read schematics and equipment manuals.
Basic computer literacy (e.g., email, maintenance systems).
Excellent organization and communication.
High attention to safety, detail, and follow-through.
Self-motivated with the ability to work independently.
2+ years in equipment repair or related mechanical work (fitness equipment preferred).
Ability to lift up to 75 lbs.
Frequent standing, kneeling, bending, and working in tight spaces.
May involve exposure to grease, oil, and cleaning chemicals.
Must wear 24 Hour Fitness approved uniform.

Skills

Mechanical skills
Diagnostic skills
Reading schematics
Reading equipment manuals
Basic computer literacy
Email
Maintenance systems
Organization
Communication
Attention to safety
Attention to detail
Follow-through

Location

Multiple assigned clubs

Work Type

Onsite
Travel between locations

Experience Level

2+ years in equipment repair or related mechanical work

Education Level

High School diploma or GED required
Associate degree or vocational training in a mechanical or electrical field (preferred)
OEM certifications from Life Fitness, Matrix, Precor, or similar (preferred)

Benefits

Paid time off
Medical and dental coverage
401k with match for qualifying positions
Free gym membership
Discounts on products and personal training
Employee Resource Groups

About the Company

In line with our mission to create a healthier, happier world, we offer comprehensive benefits to help our team members do just that.