Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
About the Role
We are seeking an organized and dedicated Office Manager/Secretary to join our Plastic and Aesthetic Surgery practice in Berlin, which includes an operating room. You will be the central point of contact between patients and the medical team, ensuring smooth operations and excellent patient care.
Responsibilities
- Professional patient reception and care
- Coordination of consultation and operating room appointments
- Administrative practice management (correspondence, documentation)
- Support with billing (GOÄ)
- Serve as the central interface between patients and the medical team
- Professional leadership, scheduling, and supervision of reception staff
- Ensure order and smooth processes in the reception area
Requirements
- Completed commercial apprenticeship, e.g., as a healthcare administrator, hotel specialist, office manager, or equivalent
- Professional experience in a high-end service environment (e.g., private practice, hotel industry, premium customer service) is advantageous
- Well-groomed, confident demeanor and excellent manners
- Very good German language skills (written and spoken), English skills are an advantage
- Proficient in MS Office and practice software
- Highest discretion in handling sensitive patient data
- Organizational talent, resilience, and an understanding of the expectations of a discerning patient clientele
Skills
- MS Office
- Practice software
- Patient reception
- Appointment coordination
- Administrative management
- Billing support
- Staff leadership
- Customer service
Location
- Berlin
Work Type
- Full-time
Experience Level
- Professional experience
Education Level
- Commercial apprenticeship
Benefits
- A familial and motivated team
- Attractive further training opportunities
- A modern work environment with a discerning clientele
- Varied tasks with personal responsibility
About the Company
- Practice for Plastic and Aesthetic Surgery in Berlin with an operating room.