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About the Role
As an In-Store Shopping Clerk at Sprouts Farmers Market, you will be responsible for shopping and fulfilling customer online orders, providing excellent customer service, and serving as an online ambassador for the store. You may also assist with stocking shelves, filling frozen food bins, and maintaining store cleanliness.
Responsibilities
- Shop and fulfill customer online orders using a mobile device with the Instacart Shopper App.
- Provide excellent customer service by focusing on product quality and freshness, and substituting potential out-of-stock items.
- Effectively communicate any necessary changes to an order.
- Process order transactions using the in-store POS system.
- Serve as an online ambassador for the store, answering questions about order delivery, the Instacart platform, and the benefits of the service.
- Assist in other areas of the store by stocking shelves, filling the frozen food bins, and helping maintain the overall cleanliness and presentation of the store.
Requirements
- Be at least 21 years of age.
- Have a high school diploma or equivalent.
- Exhibit outgoing and friendly behavior with a positive attitude.
- Ability to interact positively with customers.
- Good communication skills.
- Ability to take direction and participate in a team environment.
- Ability to operate front-end equipment: register, calculator, scanner.
- Ability to perform standing, walking, and bending throughout the entire workday.
- Able to maneuver a utility cart holding 20 lbs. requiring a force up to 35 lbs., up to 2 hours, a distance up to 20 feet.
- Able to walk up to 3 miles in an 8-hour shift.
- Able to perform other related duties as assigned.
Skills
- Customer service
- Product quality and freshness identification
- Communication
- Teamwork
- Operating POS systems
- Operating front-end equipment
Location
- In-store
Work Type
- Full-time
- Flexible schedules
Experience Level
- Entry Level
Education Level
- High school diploma or equivalent
Salary/Compensations
- Competitive pay
Benefits
- Sick time plan
- Vacation accrual plan
- Opportunities for career growth
- 15% employee discount
- Employee Assistance Program (EAP)
- 401(K) Retirement savings plan with company match
- Company paid life insurance
- Contests and appreciation events
- Bonus based on company and/or individual performance
- Medical, dental, and vision coverage
- Health Savings Account with company match
- Pre-tax Flexible Spending Accounts for healthcare and dependent care
- Company paid short-term disability coverage
- Paid parental leave
- Paid holidays
- DailyPay - access earned wages the next business day
About the Company
- Sprouts Farmers Market is one of the fastest-growing natural foods retailers.
- Sprouts focuses on customer service and inspiring healthier choices.
- Sprouts offers high-quality, farm fresh produce, natural meats, and bulk goods in a friendly, farmer's market setting.
- Sprouts is committed to fostering an inclusive, respectful, and caring workplace culture.
- Sprouts has Team Member Resource Groups (TMRGs) to support connection, support, and growth.
Equal Opportunity
- Sprouts will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance in Hiring Ordinance.
- California Residents: We collect information in accordance with California law, please see here for more information.