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About the Role

The Attorney Learning & Development Operations Specialist provides operational, project management, and administrative support for the Firm's Attorney Learning & Development function. This role supports attorney learning, professional development, and performance management initiatives by coordinating operations, maintaining resources, managing projects, budgets, and reporting, and improving the operational infrastructure.

Responsibilities

Provides operational and project support to the Director of Attorney Learning & Development and ALDG leadership in executing departmental initiatives, strategic priorities, and special projects.
Collaborates with the Attorney Learning & Development team to improve processes and ensure consistent departmental practices.
Maintains Attorney Learning & Development content on MoFo Connect and other internal platforms.
Drafts department and firmwide communications related to Attorney Learning & Development programs and initiatives.
Coordinates onboarding for new Attorney Learning & Development team members.
Serves as a resource on Attorney Learning & Development programs, policies, systems, and procedures.
Assists with budget administration, including expense tracking, reporting, vendor invoicing, purchase requests, and payment processing.
Provides operational and administrative support for attorney and agent performance management processes, including associate evaluations, upward reviews, and income partner reviews.
Serves as the operational resource for evaluation technology platforms, including viEval, NPA Tracker, Workday, and related systems, partnering with Information Technology on enhancements, testing, documentation, and user support.
Serves as a point of contact for attorneys, partners, managers, and business professionals regarding evaluation processes, timelines, systems, and communications.
Maintains attorney evaluation data and reporting, ensuring accuracy, integrity, and confidentiality.
Supports the administration and continuous improvement of income partner check-in and evaluation processes.
Assists with administration of external attorney surveys in collaboration with Recruiting, We@MoFo, and Marketing, including participant communications, response tracking, and recognition activities.
Maintains Associate Committee rosters, distribution lists, and intranet content.
Coordinates committee membership updates, meeting schedules, communications, and logistics.
Assists with planning and execution of firmwide, regional, and off-site attorney learning programs and events.
Coordinates program communications, materials, registration, CLE administration, attendance tracking, evaluations, and post-program reporting.
Coordinates technology, conference rooms, audiovisual support, catering, travel, and other program logistics.
Partners with internal departments, external vendors, consultants, faculty, and presenters to support successful program delivery.
Serves as an operational resource during programs by responding to participant needs and troubleshooting issues.
Performs other learning program coordination and operational support responsibilities as assigned.

Requirements

Bachelor's degree required.
Five or more years of experience in learning and development, professional development, operations, project management, legal administration, or a related field; law firm or professional services experience strongly preferred.
Strong project management, organizational, and relationship management skills, with the ability to manage multiple priorities, exercise sound judgment, and work independently.
Excellent written and verbal communication, client service, and interpersonal skills, with the ability to build effective relationships across all levels of the Firm.
Exceptional attention to detail, professionalism, discretion, and the ability to maintain strict confidentiality.
Proactive, solution-oriented mindset with a commitment to continuous improvement, innovation, and operational excellence.

Skills

Proficiency with Microsoft Office Suite (Excel, Word, Outlook, and PowerPoint)
Proficiency with Adobe Acrobat
Proficiency with Zoom
Proficiency with Microsoft Teams
Proficiency with SharePoint
Proficiency with survey/reporting tools
Ability to quickly learn new technologies

Location

Seattle
San Francisco
Palo Alto
Los Angeles
San Diego

Work Type

Full-time

Experience Level

5+ years of experience

Education Level

Bachelor's degree

Salary/Compensations

San Francisco, Palo Alto salary range: $80k to $112k
Seattle, Los Angeles, San Diego salary range: $76k to $106k

Benefits

Comprehensive benefits package starting on your first day.
Variety of options for medical, dental, vision, life and disability coverage.
Industry-leading parental leave and family benefits including adoption and fertility treatment options and backup child and elder care.
Global wellness program, including free access to Talkspace and Calm apps.
Annual community service day.
Birthday holiday.
Education reimbursement annually.
Dedicated Talent Development team.
Competitive annual profit-sharing contribution.

About the Company

At MoFo, we collaborate as one firm, across borders, practice areas, and business functions and value fresh ideas and innovation over conformity and competition.
About Us: https://www.mofo.com/about
Inclusion + Engagement: https://www.mofo.com/community/we-at-mofo
Commitment to Pro Bono: https://careers.mofo.com/careers-pro-bono
The MoFo Foundation: https://www.mofo.com/culture/mofo-foundation