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About the Role

As a member of Workplace Support, you will be at the heart of the action in our client’s corporate site. You will be the driving force behind creating unforgettable experiences for our visitors and occupants, ensuring every interaction is seamless and memorable. Additionally, you'll be a pivotal support for business groups, championing their workplace objectives and ensuring our service points deliver efficiently.

Responsibilities

Provide the first point of contact for visitors and clients, offering a professional and welcoming front-of-house experience.
Own workplace events and experiences, and create enjoyable and memorable interactions, driven by our client’s brand and culture.
Uphold operational excellence for workplace experiences, fostering a "happy to help" atmosphere across all workplace support touch points.
Administer the workplace including meeting rooms, AV facilities, mail, and parcel facilities with efficiency and accuracy.
Assist in the maintenance of the client areas to provide the best working environment and functionality for all employees and visitors.

Requirements

Minimum 2 years of hospitality, administration, or workplace management experience, specialising in customer-centric events, preferably within luxury or hospitality sectors.
Customer-centric experience in business-to-business and customer-facing environments.
Results-oriented with strong communication skills and impeccable presentation, paying attention to detail.
Proficient in assessing and prioritising workload within deadline-driven environments, understanding sometimes priorities change.
Thrives on teamwork, collaborating to overcome obstacles and achieve collective success.
Australian residency required.
Must pass a national police check.

Skills

Customer service
Event management
Administration
Communication skills
Attention to detail
Workload prioritization
Teamwork

Location

Barangaroo, Sydney

Work Type

Full-time
Office-based
Permanent

Experience Level

Minimum 2 years experience

About the Company

Colliers Workplace Management Services (Colliers WMS) strives to create vibrant and thriving workplace environments where every individual can be their best.
Our commitment to service excellence is unwavering as we provide our clients a Workplace of Choice.
Our collaborative culture sets us apart as we support you become true specialists and provide the long-term structure and platform to accelerate your success.

Equal Opportunity

Join us and be part of a diverse and inclusive culture that celebrates success and values creativity and collaboration.