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About the Role

Opportunity for a Case Management Specialist within the Personal Injury Insurance Unit, Health, Safety, and Wellbeing Command. This role is responsible for implementing strategic initiatives across personal injury portfolios, driving improved performance, service delivery, and outcomes. The specialist ensures a coordinated, evidence-based approach to injury management through effective engagement with insurers, service providers, and key stakeholders, aiming to optimize claim performance, health, recovery, and return-to-work outcomes for injured NSW Police Force employees.

Responsibilities

Implementing strategic initiatives across personal injury portfolios.
Driving improved performance, service delivery, and outcomes.
Ensuring a coordinated, evidence-based approach to injury management.
Influencing portfolio trends, mitigating risks, and optimising claim performance, health, recovery and return-to-work outcomes for injured NSW Police Force employees.

Requirements

Must be an Australian Citizen, a permanent resident of Australia, or a New Zealand citizen.
Successful candidate will be required to undergo a rigorous National Police (criminal history) Check.
Successful candidate will be required to obtain and maintain a Security Clearance as determined by the NSW Police Force.

Skills

Identifying trends and emerging issues across a claims or injury management portfolio.
Leading initiatives that delivered measurable improvements in claims, return-to-work, or injury management performance across a portfolio or business unit.

Location

Surry Hills

Work Type

Temporary Full-Time

Experience Level

Clerk Grade 7/8

Salary/Compensations

competitive salary

Benefits

flexible work options
annual leave loading
corporate wellbeing programs including seminars and the Fitness Passport
free annual influenza vaccination
salary packaging options via superannuation contributions or a novated vehicle lease
convenient location for public transport and to shops etc
in-house gym facilities

About the Company

The NSW Police Force (NSWPF) is one of the largest police forces in the western world, with more than 20,000 employees, including more than 4,000 administrative employees who support the sworn officers that provide a range of law and order services 24 hours a day, seven days a week to the socially, geographically and culturally diverse community of NSW.

Equal Opportunity

At the NSW Police Force, we are proud to be an employer of a diverse range of people.
We are committed to reflecting the diverse community we serve and creating an inclusive and respectful workplace for all employees where differences are embraced, contributions are valued, and everyone has a sense of connection and belonging.
We welcome applications from individuals with diverse skills, experiences, and backgrounds including Aboriginal and Torres Strait Islander peoples, LGBTQIA+ individuals, people with disability, neurodiverse individuals, those from culturally and linguistically diverse communities, and people of all ages.
If you identify as Aboriginal or Torres Strait Islander and would like support with your application, please contact the NSWPF Aboriginal Employment & Engagement team at PCC-AEET@police.nsw.gov.au.
If you identify as a person with disability and require further information on the role or adjustments to participate in the recruitment process, please contact the Inclusion & Diversity team at PCC-INCLUSION@police.nsw.gov.au.
If you are transgender or gender diverse and want to learn more about our support options, please contact the Inclusion & Diversity team at PCC-INCLUSION@police.nsw.gov.au.