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About the Role
We’re seeking an experienced and motivated individual to deliver education projects and initiatives that support compliance and awareness. You will play a key role in developing, coordinating and evaluating educational programs and campaigns that help improve consumer and industry outcomes.
Responsibilities
- Design, coordinate and deliver education and engagement projects that promote understanding of regulatory obligations.
- Develop and review communication materials, resources and online content to support education initiatives.
- Collaborate with internal teams and stakeholders to identify education priorities and opportunities.
- Monitor and evaluate project outcomes to ensure alignment with organisational goals.
- Contribute to the continuous improvement of education strategies and delivery models.
Requirements
- Strong experience in project coordination and delivery.
- Excellent communication and stakeholder engagement skills.
- Demonstrated ability to translate complex regulatory information into clear educational content.
- Proven organisational and analytical skills with attention to detail.
- A collaborative approach and commitment to achieving quality outcomes.
- Relevant tertiary qualifications or equivalent experience in education, communication, or project management.
- Demonstrated experience managing education or communication projects.
- Strong written and verbal communication skills.
- Proven ability to engage and collaborate with diverse stakeholders.
Skills
- Project coordination
- Project delivery
- Communication
- Stakeholder engagement
- Translating complex regulatory information
- Organisational skills
- Analytical skills
- Attention to detail
- Collaboration
- Written communication
- Verbal communication
Location
- Sydney
Work Type
- Hybrid
- Full-Time
- Ongoing
Experience Level
- Clerk Grade: 7/8
Education Level
- Relevant tertiary qualifications or equivalent experience
Salary/Compensations
- 116981 base plus superannuation
About the Company
- At NSW Fair Trading, we’ve been on an exciting journey of transformation — reimagining how we deliver for the people and communities of NSW.
- Through our recent organisational realignment, we’ve built a new operating model designed to put customers at the centre of everything we do, strengthen our regulatory impact, and enable our people to thrive.
- We’re creating a more modern, responsive and risk-based Fair Trading — one that understands the needs of people and businesses, embraces collaboration and innovation, and delivers better outcomes across the rental, strata, property and consumer markets we serve.
- A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW.
- We are focused on delivering excellent customer service, digital transformation, and regulatory reform.
- Come join us and influence the future of our great state.
Equal Opportunity
- The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.
- We provide adjustments to the recruitment process for candidates, including individuals with disability.