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About the Role
The Regulatory Education team is seeking a Senior Advisor to develop content for electronic newsletters, campaigns, social media, and the NSW Fair Trading website. This role is ideal for someone who thrives in a fast-paced environment and possesses strong communication skills.
Responsibilities
- Develop content for electronic newsletters, campaigns, social media, and the NSW Fair Trading website.
- Lead the development and implementation of education projects to inform customers about NSW Fair Trading, its regulatory remit, and key projects and initiatives.
- Problem-solve and manage multiple projects while handling competing priorities.
- Engage and collaborate with a wide range of internal and external stakeholders to achieve positive business outcomes.
- Coordinate external NSW Fair Trading communications in partnership with internal teams and the central Brand, Digital & Communications team.
Requirements
- Excellent writing skills with the ability to deliver information across multiple channels, including digital content, for diverse audiences.
- Passion for creating engaging materials for various audiences.
- Ability to problem-solve and manage multiple projects with competing priorities.
- Outstanding stakeholder engagement skills and ability to build collaborative relationships.
- Team player with a positive and calm approach when working on high-profile and complex projects.
- Relevant tertiary qualifications or equivalent experience in education, communication, or project management.
- Demonstrated experience managing education or communication projects.
- Strong written and verbal communication skills.
- Proven ability to engage and collaborate with diverse stakeholders.
Skills
- Writing
- Digital content creation
- Project management
- Stakeholder engagement
- Communication
- Collaboration
- Problem-solving
Location
- Parramatta
Work Type
- Temporary
- Full-time
Experience Level
- Senior Advisor
- Grade 9/10
Education Level
- Relevant tertiary qualifications or equivalent experience in education, communication, or project management.
Salary/Compensations
- 133,348 base plus superannuation
About the Company
- NSW Fair Trading is undergoing a transformation to create a modern, responsive, and risk-based organisation focused on customer needs and better outcomes in rental, strata, property, and consumer markets.
- The Department of Customer Service (DCS) aims to improve government services and drive reform across NSW, focusing on customer service, digital transformation, and regulatory reform.
Equal Opportunity
- The Department of Customer Service fosters a diverse and inclusive workplace, leveraging the contributions of employees with different backgrounds and perspectives.
- Adjustments to the recruitment process are provided for candidates, including individuals with disability.