Senior Operations Associate, Engineering Testing at DoorDash USA | USA | Rezi

Senior Operations Associate, Engineering Testing at DoorDash USA

Senior Operations Associate, Engineering Testing

DoorDash USA · USA

1 weeks ago

Senior Operations Associate, Engineering Testing

DoorDash USA · USA

7 days ago
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About the Role

We're looking for an experienced technical operator to lead the testing, deployment, and operational validation of advanced autonomous technologies. You will partner closely with engineering, product, and operations teams to ensure new capabilities are safely deployed, thoroughly evaluated, and translated into actionable engineering feedback. As a senior member of the Development Testing Operations team, you'll help shape testing practices, mentor teammates, and improve how we validate autonomous systems in real-world environments.

Responsibilities

  • Own end-to-end testing programs, defining scope, priorities, success criteria, and execution across multiple complex engineering initiatives.
  • Define and continuously evolve testing methodologies, operational standards, and quality frameworks that improve consistency, scalability, and engineering confidence.
  • Lead cross-functional initiatives with engineering, product, TPM, safety, and operations teams to influence product readiness, launch decisions, and long-term strategy.
  • Drive complex investigations by leading root cause analysis across hardware, software, and operational systems, ensuring timely resolution while influencing long-term product improvements.
  • Identify opportunities to improve organizational efficiency through process optimization, tooling, automation, and scalable operational best practices.
  • Establish metrics, analyze operational performance, and translate data into strategic recommendations that improve product quality, testing effectiveness, and overall fleet performance.
  • Mentor and develop operators while raising the technical bar across the Engineering Testing organization through coaching, knowledge sharing, and operational leadership.
  • Serve as a trusted technical and operational advisor, providing guidance during high-priority testing efforts, critical investigations, and cross-functional decision making.

Requirements

  • 3 - 5+ years of experience in autonomous systems testing, robotics operations, technical operations, or other complex engineering environments.
  • Proven ability to lead large-scale testing or deployment programs from planning through execution while balancing technical, operational, and business priorities.
  • Demonstrated expertise in debugging, triaging, and driving resolution of complex cross-functional technical issues.
  • Experience defining operational standards, testing methodologies, or scalable processes that improve organizational performance.
  • Strong experience partnering with engineering, product, and program management teams to influence technical direction and product outcomes.
  • Demonstrated ability to influence without direct authority, build alignment across organizations, and drive execution in ambiguous environments.
  • Strong leadership experience mentoring senior operators, developing technical talent, and elevating team performance.

Skills

  • Advanced proficiency with Linux, GitHub, Jira, CI/CD tools (e.g., Jenkins), and log analysis to investigate complex system behavior.
  • Excellent written and verbal communication skills, including the ability to communicate complex technical topics to engineering and executive stakeholders.

Location

  • United States
  • Illinois
  • Colorado
  • San Francisco
  • Los Angeles
  • NYC
  • Remote

Work Type

  • Remote

Experience Level

  • Senior

Salary/Compensations

  • $85,400—$125,500 USD

Benefits

  • 401(k) plan with employer matching
  • 16 weeks of paid parental leave
  • Wellness benefits
  • Commuter benefits match
  • Paid time off
  • Paid sick leave
  • Medical benefits
  • Dental benefits
  • Vision benefits
  • 11 paid holidays
  • Disability insurance
  • Basic life insurance
  • Family-forming assistance
  • Mental health program
  • Flexible paid time off/vacation (for salaried roles)
  • 80 hours of paid sick time per year (for salaried roles)

About the Company

  • At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers.
  • We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
  • DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers.
  • We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Equal Opportunity

  • We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
  • Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status.
  • Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office.
  • Whether blatant or hidden, barriers to success have no place at DoorDash.
  • We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply.
  • Thank you to the Level Playing Field Institute for this statement of non-discrimination.
  • Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
  • If you need any accommodations, please inform your recruiting contact upon initial connection.