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About the Role
Hotel X Toronto, a Destination by Hyatt, is seeking a professional committed to customer-focused service to drive market share and revenue performance through strategic pricing and mix management.
Responsibilities
- Drive Market Share and Revenue Performance through proper pricing and mix management.
- Develop overall pricing strategy to include all market segments and distribution channels.
- Provide guidance on corporate transient negotiated pricing, wholesale pricing and group pricing.
- Active participation in the hotel’s annual operating budget.
- Ensure effective pricing strategies are in place that reflect asset strength relative to the competition in each market.
- Effectively manage inventory and pricing strategy in all distribution channels including Branded Web, 3rd Party Sites, and Global Distribution System (GDS).
- Focus on lowering distribution costs and driving room nights to branded website.
- Closely monitor competitive pricing and understand impact of relative pricing decisions on property performance.
- Review and analyze STR data on a weekly and monthly basis with Hotel Management Teams.
- Compile Weekly Performance Reports to analyze key drivers to market share performance and understand overall effectiveness of strategies.
- Complete understanding and effective execution of current and new RM tools.
- Clearly communicate to hotel team strategic vision and objectives on how to drive revenues and improve performance.
- Provide hotel team with regular updates on hotel performance to include market share, market segment, channel metrics etc.
- Educate sales team on effective use of Delphi to improve profitability of group bookings.
- Lead the property’s weekly Revenue Management Meeting and Daily Business Review Meeting.
- Produce accurate forecast on weekly and monthly basis.
- Validate comp set RevPAR forecast by month to ensure effective soft spot calendar planning.
- Develop and update Strategic Sales Plan with the Director of Sales & Marketing (DOSM).
- Recruit, train, and mentor Reservations team.
- Assist in developing a career path for direct reports.
Requirements
- Minimum of 2 years Hotel Revenue Management experience in a Luxury Hotel or related industry.
- Progressive hotel experience in a similar capacity with at least 3-5 years of management experience.
- Experience in Reservations and Front Office considered an asset.
- Strong analytical and decision making skills.
- Strong Multi-tasking abilities and detail oriented.
- Excellent communication and organizational skills.
- Proficiency in Microsoft Word and Excel.
- Prior experience with Opera Cloud and IDeaS G3, and Hyatt's Envision and RESERVE systems preferred.
- Qualified candidates can expect a hiring rate up to the midpoint of the pay range.
- On an exceptional basis, candidates with significant experience and skills for the role may be paid up to the range maximum.
Skills
- Revenue Management
- Pricing Strategy
- Mix Management
- Budgeting
- Inventory Management
- Distribution Channels
- Competitive Analysis
- STR Data Analysis
- Performance Reporting
- Revenue Management Tools (Opera PMS, iDeas, Delphi, Rate Shopper, Smith Travel reports, Channel Reports, Sales Pace reports)
- Forecasting
- Strategic Sales Planning
- Team Leadership
- Microsoft Word
- Microsoft Excel
Location
- Toronto
Work Type
- Full-time
Experience Level
- 3-5 years management experience
- 2 years Hotel Revenue Management experience
Salary/Compensations
- $120,000 - $125,000/a
Benefits
- Competitive Salary
- 100% Group Insurance Coverage
- RRSP Match
- Meal benefit per shift
- Dry Cleaning Allowance
- Parking
- A great working team environment!
About the Company
- Hotel X Toronto offers luxury in a relaxed setting right on the water and plays a role in the community beyond that of a traditional hotel.
- We have a commitment to kind, unpretentious, customer-focused service that has resulted in numerous awards over the years.
Equal Opportunity
- Hotel X Toronto is committed to accommodating people with disabilities as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment and selection process.
- This posting represents a current vacancy and Hotel X Toronto does not use artificial intelligence to screen, assess, and/or select applicants.
- We thank all applicants; however, only those selected for an interview will be contacted.