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About the Role

The Copilot Frontier team works with strategic customers to shape the future of AI at work, translating emerging product capabilities into compelling customer experiences. This role will lead the Copilot Frontier Forum, an executive engagement program focused on the future of AI, blending product marketing, customer engagement, and program development to design high-impact experiences and influence senior AI decision-makers.

Responsibilities

Support planning and execution for the Frontier Forum, including customer storytelling, agenda inputs, briefing materials, follow-up motions, and executive-ready communications.
Drive direct-to-customer marketing motions to help customers understand, adopt, and engage with Frontier experiences and premium AI scenarios.
Partner with cross-functional teams to turn customer insights into scalable GTM programs.
Develop customer-facing narratives, messaging, and content that translate complex AI/product concepts into clear business value.
Help identify, curate, and operationalize high-value customer experiences, including premium briefings, executive engagements, testimonials, demos, and advocacy moments.
Track program outcomes and customer signals to improve program impact, prioritization, and executive reporting.

Requirements

Master's Degree in Marketing, Computer Science, Business or related field AND 3+ years experience in business OR Bachelor's Degree in Marketing, Computer Science, Business or related field AND 5+ years experience in business OR equivalent experience.
Master's Degree in Marketing, Computer Science, Business or related field AND 6+ years experience in business OR Bachelor's Degree in Marketing, Computer Science, Business or related field AND 8+ years experience in business OR equivalent experience.
Experience in product marketing, customer marketing, field marketing, GTM strategy, or related marketing discipline.
Experience developing customer-facing messaging, presentations, campaigns, events, or executive communications.
Experience partnering across cross-functional teams such as product, sales, customer success, communications, or events.
Experience using customer insights, business metrics, or program data to inform marketing strategy and execution.
Experience with AI, Microsoft 365, enterprise SaaS, productivity, or collaboration products.
Experience supporting customer advisory boards, executive events, flagship customer programs, or premium customer experiences.
Storytelling and executive communication skills, with the ability to simplify complex product concepts for business audiences.
Ability to operate in ambiguity, manage multiple stakeholders, and deliver high-quality work on tight timelines.

Skills

Product marketing
Customer marketing
Field marketing
GTM strategy
Customer-facing messaging
Presentations
Campaigns
Events
Executive communications
Cross-functional collaboration
Customer insights analysis
Business metrics analysis
Program data analysis
AI
Microsoft 365
Enterprise SaaS
Productivity software
Collaboration software
Customer advisory boards
Executive events
Customer programs
Storytelling
Executive communication
Stakeholder management
Project management

Experience Level

Senior

Education Level

Master's Degree
Bachelor's Degree

Salary/Compensations

USD $106,400 - $203,600 per year (U.S. typical base pay range)
USD $137,600 - $222,600 per year (San Francisco Bay area and New York City metropolitan area)

Benefits

Certain roles may be eligible for benefits and other compensation.

About the Company

Microsoft’s mission is to empower every person and every organization on the planet to achieve more.
Employees come together with a growth mindset, innovate to empower others, and collaborate to realize shared goals.
Culture of inclusion where everyone can thrive at work and beyond, built on values of respect, integrity, and accountability.

Equal Opportunity

Microsoft is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.
Assistance with religious accommodations and/or reasonable accommodation due to a disability during the application process is available.