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About the Role
The Patient Care Representative serves as the primary point of contact for patients, providing administrative support to facilitate the relationship between patients and dental providers with a focus on exceptional service.
Responsibilities
- Interact with patients professionally via telephone and in person
- Schedule and confirm appointments
- Review and educate patients on treatment plans and financial responsibilities
- Verify insurance benefits and collect patient payments
- Manage patient records from intake through billing
- Perform accurate data entry of patient information
- Respond to information requests
- Maintain HIPAA compliance and patient privacy
- Perform other related duties as assigned
Requirements
- Excellent customer service skills
- Clear speaking and telephone voice
- Positive and energetic personality
- Comfortable working in a computerized environment
- Ability to multitask
Skills
- Customer service
- Communication
- Data entry
- Insurance verification
- Appointment scheduling
- HIPAA compliance
Location
- Poughkeepsie, NY
Work Type
- Full-time
Salary/Compensations
- $25—$28 USD per hour
About the Company
- 42 North Dental is a dental support organization founded in Boston with over 40 years of experience.
- The company focuses on innovation, collaboration, and excellence to support dental practices in providing quality patient care.
Equal Opportunity
- 42NDC is an equal-opportunity employer.
- 42NDC values a diverse workforce and encourages applications from women, people of color, LGBTQ+ individuals, people with disabilities, ethnic minorities, foreign-born residents, and veterans.
- Applicants will not be discriminated against based on race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, genetic information, or any protected category.