About the Role
Microsoft Silicon, Cloud Hardware, and Infrastructure Engineering (SCHIE) is responsible for powering Microsoft’s “Intelligent Cloud” mission by delivering the core infrastructure and foundational technologies for Microsoft's online businesses. The Hardware, Infrastructure Management, and Fundamentals Engineering (HIFE) team focuses on defining and driving operational measures to improve hardware manufacturing quality, planning, delivery, scalability, and sustainability across Microsoft’s cloud infrastructure. We are seeking a Senior Quality Engineer to join this team.
Responsibilities
- Ensure the quality, reliability, and performance of cloud hardware products and supplier-manufactured components throughout the product lifecycle.
- Partner with component manufacturers, server suppliers, and internal engineering teams to monitor performance, resolve technical issues, and drive continuous quality improvements.
- Influence cross-functional stakeholders and suppliers to achieve quality objectives, key performance indicators (KPIs), and operational targets.
- Drive improvements in manufacturing quality, yield performance, process control, issue resolution, and risk reduction across supplier operations and Microsoft data centers.
- Manage product quality throughout post-launch lifecycle phases, ensuring sustained performance from growth through end-of-life.
- Lead quality risk management activities by identifying, containing, mitigating, and resolving high-priority quality issues impacting global data center operations.
- Develop and implement supplier quality management strategies that drive manufacturing excellence, product reliability, and compliance with quality standards.
- Collaborate with internal and external partners to define and execute continuous improvement initiatives that enhance product quality, operational efficiency, and scalability.
- Support spare-part quality programs and continuity-of-supply strategies to maintain operational readiness across Microsoft’s global cloud infrastructure.
Requirements
- Doctorate Degree in Mechanical Engineering, Materials Engineering, Reliability Engineering, Electrical Engineering, or related field AND 2+ years technical engineering experience OR Master's Degree in Mechanical Engineering, Materials Engineering, Reliability Engineering, Electrical Engineering, or related field AND 4+ years technical engineering experience OR Bachelor's Degree in Mechanical Engineering, Materials Engineering, Reliability Engineering, Electrical Engineering, or related field AND 5+ years technical engineering experience OR 12+ years relevant technical engineering experience.
- Ability to meet Microsoft, customer and/or government security screening requirements.
- Must pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.
- Experience at DFM. Preferably in OEM/ODM/CM industry.
- Deep understanding of PCB, PCBA and server assembly process.
- 5+ years of experience in leading large-scale taskforce.
- 10+ years of working experience in product quality discipline in Electronics Industry.
- Demonstrated experience as a natural leader of cross-functional teams in a fast-paced environment.
- Experience in product quality, reliability, or product engineering for PCB, PCBA and Electronic assembly & Servers.
- Solid understanding of quality tools such as 8D, CLCA, SPC, Pareto charts, FMEA, GR&R, FAI, CPK, PPAP etc.
- Familiar with measurements, ability to identify program NUDD, product CTQ & process CTP.
- Familiar with metrics control, for example FPY, LRR and VLRR.
Experience Level
- Senior
Education Level
- Doctorate Degree
- Master's Degree
- Bachelor's Degree
Salary/Compensations
- USD $119,800 - $234,700 per year (U.S. typical range)
- USD $160,200 - $261,000 per year (San Francisco Bay area and New York City metropolitan area)
Benefits
- Certain roles may be eligible for benefits and other compensation.
About the Company
- Microsoft's mission is to empower every person and every organization on the planet to achieve more.
- As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals.
- Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Equal Opportunity
- Microsoft is an equal opportunity employer.
- All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.
- If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
