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About the Role

As a Full Stack Engineer at HSBC, you will deliver and support client connectivity products/services end-to-end, flexing across activities as demand changes. You will treat production support as core, collaborate with stakeholders to shape product direction, and identify technical debt. The role emphasizes building reliability by design, ensuring safe change delivery, and participating in operational rituals. You will also create technical test plans, pair with teammates, communicate progress, drive CI/CD automation, and stay current on technologies and cyber security requirements.

Responsibilities

• Deliver and support client connectivity products/services end-to-end: inception, build, testing, release and production support, flexing across activities as demand changes
• Treat production support as core (“you build it, you run it”), including participation in production governance, monitoring, risk & control where applicable
• Collaborate with engineers, architects and business stakeholders to shape product/service direction, with strong domain knowledge and customer focus on end-to-end journeys
• Identify and prioritize technical debt alongside new functionality to maintain a healthy, sustainable platform
• Build reliability in by design by addressing non-functional requirements (performance, resilience, observability, recoverability)
• Ensure safe, predictable change delivery through small, regular, non-breaking releases, plus release/change execution and operational acceptance
• Participate in production support and operational rituals, including incident response, problem management, PIRs, retros and stand-ups; ensure root causes are fixed and improvements embedded
• Create and maintain technical test plans and evidence, including automated unit and integration tests, to ensure code quality
• Pair with teammates to deliver work and support others’ development
• Communicate progress and learning through blogs/stories sharing outcomes and achievements
• Drive CI/CD automation and continuous improvement within the DevOps product/service team
• Stay current on tools/technologies and apply relevant cyber security and regulatory requirements (e.g., data privacy, consent, data residency)
• Be self-motivated, able to learn quickly (including multiple programming languages) and perform with minimal supervision under pressure

Requirements

• Full-stack DevOps experience across development, testing and production support.
• Expertise and demonstratable experience in at least 2 programming languages (Java 21 or JavaScript) and handling multi-thread applications
• Relational database experience (PostgreSQL preferred)
• Working knowledge of Unix and a solid infrastructure understanding
• Experience designing/consuming HTTP APIs (e.g., REST)
• Strong analytical, problem-solving and decision-making skills
• Knowledge of secure engineering practices, automated testing, and monitoring/alerting with incident triage fundamentals
• Strong collaboration and communication with a practical delivery mindset
• Willingness to learn across engineering, testing, security and operational support
• Fully test implemented solutions including writing Unit tests, in advance of User Acceptance Testing.
• Applicants must be legally authorized to work in Canada as HSBC will not engage in immigration sponsorship for this position.

Skills

• Java 21
• JavaScript
• PostgreSQL
• Unix
• HTTP APIs (e.g., REST)
• Secure engineering practices
• Automated testing
• Monitoring/alerting
• Incident triage
• CI/CD automation
• DevOps
• AI tools/technologies

Location

• Toronto

Work Type

• Full-time

Experience Level

• Full-stack DevOps experience

Benefits

• Access to tailored professional development opportunities
• Competitive Total Reward Package
• Appropriate mix of fixed pay, and variable pay
• Discretionary, annual awards (bonus)
• Wide range of competitive and flexible benefits designed to help you improve your health and well-being, finances, and lifestyle

About the Company

• HSBC's purpose is Opening up a world of opportunity, using unique expertise, capabilities, breadth, and perspectives to open new kinds of opportunity for over 40 million customers.
• HSBC brings together people, ideas, and capital to nurture progress and growth, helping to create a better world for customers, people, investors, communities, and the planet.
• In Canada, HSBC Global Services (Canada) Limited (HGCA) is a wholly owned subsidiary of HSBC Global Services Limited, operating in Toronto.
• HGCA is part of a global service company delivering services to support HSBC Group operating entities.
• HGCA has different capabilities that provide tools and processes to facilitate functions, businesses, and entities with their service management responsibilities.
• HSBC is looking for people who are flexible, enjoy technology, are happy to try new things, and comfortable with controlled failure as an opportunity to learn.

Equal Opportunity

• All qualified applicants will receive consideration for employment without regard to age, ancestry, color, race, national origin, ethnicity, disability or medical condition, genetic information, military or veteran service, religion, creed, sex, gender, pregnancy, childbirth, caregiver status, marital status, citizenship or immigration status, sexual orientation, gender identity or expression or any other trait protected by applicable law.