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About the Role
The Senior Functional Designer supports the end-to-end development of digital solutions aligned to domain priorities. This role provides experience-led functional design assurance for field channels and internal tools, ensuring solutions are complete, consistent, and fit for operational use.
Responsibilities
- Clarify functional intent, define workflows, rules, and interactions.
- Support delivery teams through design, build, test, and release.
- Translate agreed designs into clear, implementable requirements.
- Maintain design quality and ensure outcomes align with the intended user experience.
- Review and validate end-to-end workflows.
- Define business rules and controls.
- Translate functional designs into clear artefacts that support requirements, acceptance criteria, and testing.
- Align solutions to user needs and roadmap priorities.
- Document and collaborate using tools such as Jira, Confluence, Miro, and Figma.
- Drive alignment across stakeholders through clear communication and facilitation.
- Design AI-enabled interactions, including conversation flows and guardrails.
Requirements
- Strong capability in functional design for digital products.
- Experience supporting delivery across discovery, build, test, and release within Agile environments.
- Clear communication and facilitation skills.
- Understanding of integration, data, and compliance requirements.
- Full working rights in Australia.
Skills
- Functional design
- Digital products
- Agile environments
- Jira
- Confluence
- Miro
- Figma
- Microsoft Power Platform
- AI-enabled interactions
- Conversation flows
- Guardrails
Location
- Australia
Work Type
- Permanent
- Full time
Experience Level
- Senior
Benefits
- Equal employment
- Great training
- Flexible working arrangements
- 18 weeks of paid parental leave
About the Company
- nbn is building and connecting Australia’s best fibre infrastructure into homes and businesses, plus places and things, everywhere.
- We are continuing to create Australia’s network—a network made for more.
- Our pioneering spirit drives us forward every day.
- We help lift the digital capability of the nation.
Equal Opportunity
- nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected.
- We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures.
- We have a Reconciliation Action Plan, Accessibility & Inclusion Plan, offer 18 weeks of paid parental leave, are a Pride in Diversity Platinum Employer, and have active employee-led diversity pillars.
- We champion equal opportunities for all employees.
- If you have any accessibility requirements and would like to discuss adjustments for the recruitment process, please don’t hesitate to contact us by emailing recruitment@nbnco.com.au or calling our Recruitment Accessibility Enquiry Line at +61 2 8918 9990.