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About the Role

Assume a vital position as a key member of a high-performing team that delivers infrastructure and performance excellence. Your role will be instrumental in shaping the future at one of the world's largest and most influential companies. As a Lead Infrastructure Engineer at JPMorgan Chase within the Infrastructure Platforms Shared Network Services team, you will be joining a team responsible for delivering secure and resilient network infrastructure. The role emphasizes ownership of risk remediation, audit readiness, and consistent engineering and change execution across on‑premises and cloud environments.

Responsibilities

Own network risk identification and remediation across Shared Network Services and related platforms.
Lead audit and risk-driven execution, including responding to Audit RFIs with timely, accurate, and well-supported information.
Drive delivery end-to-end by prioritizing work, managing dependencies, and coordinating stakeholders across technology, cyber, and operations.
Provide clear status reporting to senior leadership, including key risks, trade-offs, decisions needed, and delivery timelines.
Lead remediation initiatives by identifying root causes, implementing corrective actions, and preventing recurrence through control improvements.
Establish and maintain operational standards, including runbooks, engineering standards, network diagrams, and repeatable controls that support audit readiness.
Define and track KRIs/KPIs and produce dashboards for leadership reporting (e.g., exposure, SLA adherence, and control health).
Partner with Cyber, Technology, and Operations to reduce operational, cyber, data, and resiliency risk across supported platforms.
Uses enterprise-authorized AI capabilities within the work environment to accelerate infrastructure analysis and design documentation, validating outputs and handling operational data according to sensitivity and security requirements.
Applies reuse-first, AI-assisted practices within delivery and automation routines to identify recurring issues and validate remediation options, ensuring changes are traceable/auditable and aligned to resiliency and security expectations.

Requirements

Formal training or certification in infrastructure engineering concepts and 5+ years of related experience.
Infrastructure/network engineering experience with demonstrated leadership (e.g., team lead, tech lead, or manager).
Strong understanding and hand-on experience of networking and security control concepts, including segmentation, access control, and secure change practices.
Proven ownership of risk remediation workflows (findings/tickets), including tracking, reporting, validation, and sustainable closure.
Experience supporting audits and regulatory expectations, including evidence collection and responding to audit inquiries.
Experience operating in environments with strong change discipline and operational controls (e.g., ITSM processes, CMDB accuracy, and change management).
Ability to communicate technical and risk topics clearly to engineers, partners, and senior management.
Ability to produce clear, executive-ready reporting (KRIs/KPIs and dashboards) using tools such as Excel and PowerPoint; familiarity with SQL and Tableau/Power BI.
Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support infrastructure engineering workflows with strong validation habits and awareness of data sensitivity.
Ability to review and validate AI-assisted recommendations before implementation, escalating when uncertain and ensuring outcomes align to resiliency, security, and auditability expectations.

Skills

Networking
Security control concepts
Segmentation
Access control
Secure change practices
Risk remediation workflows
Audit support
Regulatory expectations
Change discipline
Operational controls
ITSM processes
CMDB accuracy
Change management
Technical communication
Risk communication
Executive reporting
Excel
PowerPoint
SQL
Tableau
Power BI
AI capabilities
Infrastructure engineering
Resiliency
Security
Auditability
GRC platforms

Experience Level

5+ years of related experience
Demonstrated leadership

Education Level

Formal training or certification in infrastructure engineering concepts

Benefits

Comprehensive health care coverage
On-site health and wellness centers
Retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching

About the Company

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing.
Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

Equal Opportunity

We are an equal opportunity employer and place a high value on diversity and inclusion at our company.
We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.
We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans