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About the Role

The Health Coach (HC) is responsible for a panel of patients. In collaboration with the care team, the HC helps patients work on their health-related SMART goals. This role is rewarding as it directly affects patient care, builds trusting relationships with patients, and impacts health outcomes. Those who value making a difference in people's lives should apply.

Responsibilities

• Call patients between visits to discuss their care plan, educate them on their disease states, uncover barriers patients have in following their treatment plans, and assist with medication adherence.
• Enroll patients into the health coaching program by explaining the benefits of the program and how you can help patients as a part of their health care team.
• Educate patients on diabetes, hypertension, asthma, obesity, hyperlipidemia, and gaps in care using Santovia and practice approved patient education materials.
• Provide patients with clear instructions and education utilizing appropriate guidelines.
• Establish SMART goals through motivational interviewing.
• Create care plans for patients with chronic medical conditions to improve quality patient care and reduce hospital readmissions.
• Document care plans in the EMR using the care planning module in eclinical works.
• Document data in spreadsheets by adding important information about patients status in the program.
• Track patients progress and adjust goals as needed.
• Collaborate with the patients care team by having monthly meetings with providers.
• Communicate with physician, Nurse Practitioner, or other health care providers regarding patient’s status in telephone encounters assigned to the assigned provider.
• Direct patient to keep follow-up appointments with physician office/specialists and to maintain self-home care based on physician treatment plan.
• Participate in related training by attending health coach webinars and 1 on 1's.
• Report to the management team on the daily numbers reports and monthly care plan goals.

Requirements

• 5 years in a similar role for Medical Assistants
• 1 year for LPN's
• 0 years' experience if you have completed a Medical Doctorate Degree - Worldwide
• High school or equivalent (Required)
• 1 year of computer skills (Required)
• Spanish language proficiency (Required)
• Medical Assistant, LPN, or higher training (Required)

Skills

• Knowledge in chronic disease states
• Motivational Interviewing skills
• Bilingual Spanish preferred
• Team player with a growth mindset
• Computer skills

Location

• Brooklyn, NY 11206

Work Type

• Part-time
• Full-time
• In person

Experience Level

• 1 year health coaching (Preferred)

Education Level

• Medical assistant degree minimum
• LPN
• High school or equivalent

Salary/Compensations

• $20.00 - $25.00 per hour plus monthly bonus, quarterly, and yearly bonus potential

Benefits

• Bonus based on performance
• Paid time off
• Holiday pay
• Training
• 401k
• Opportunity for advancement

About the Company

• Tru Medical is looking for a Health Coach to join our team.