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About the Role

We are seeking a highly professional, customer service-focused, and career-minded Area Manager for the Minneapolis-St. Paul area. This role is responsible for the daily operations of assigned parking lots and facilities, contributing to exceptional customer experiences through advanced technology and innovative marketing.

Responsibilities

• Create and implement strategies to maximize profitability of assigned locations.
• Manage budgets, expenses, and financial reviews for assigned locations.
• Build and maintain a strong customer/client base by meeting the needs of landlords and property managers.
• Foster professional relationships with customers, vendors, team members, co-workers, and clients.
• Manage and develop a team of parking professionals.
• Conduct field audits to ensure the effectiveness of revenue collection procedures.
• Monitor parking locations for cleanliness, signage, and safety.

Requirements

• Exceptional interpersonal skills, professionalism, and attention to detail.
• Proactive problem-solver with strong decision-making abilities.
• Outstanding organization and time management skills.
• Excellent communication and team leadership abilities.
• Proficient with Microsoft Office and comfortable with using new technology.
• Customer-centric approach.
• 2-3 years of relevant customer support and staff management experience in retail, hospitality, restaurant, or property management.

Skills

• Interpersonal skills
• Professionalism
• Attention to detail
• Problem-solving
• Decision-making
• Organization
• Time management
• Communication
• Team leadership
• Microsoft Office proficiency
• Technology adoption
• Customer service
• Staff management

Location

• Minneapolis, MN
• Minneapolis/St. Paul, MN

Work Type

• Full Time
• Full-Time

Experience Level

• 2-3 years of relevant customer support and staff management experience

Education Level

• High school degree required
• Two-year or four-year degree preferred

Salary/Compensations

• $70,000.00 - $80,000.00
• $70,000–$80,000 annually

Benefits

• One of the most comprehensive benefits packages in the industry.
• Commitment to career growth and professional development.
• Fast-paced, collaborative, and team-based environment.

About the Company

• Interstate Parking is a rapidly growing managed parking solutions company headquartered in Milwaukee, Wisconsin.
• Operates over 400 locations with more than 85,000 parking spaces across the US.
• Focuses on creating exceptional customer experiences through advanced technology and innovative marketing.
• Awarded Top Workplace recipient by Milwaukee Sentinel Journal (2023-2026) and Cultural Excellence Awards for Workplace Flexibility.