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About the Role

As an Inventory Operations Shopkeeper, you will manage luxury merchandise while executing operational and merchandising processes. You will maintain an organized stockroom and sales floor to create a seamless customer experience and bring the brand to life.

Responsibilities

• Utilize inventory management systems to scan, process, and research merchandise shipments.
• Prepare and ship customer orders following quality and packing standards.
• Implement Loss Prevention policies and procedures to secure company assets.
• Manage inventory movement including mark-downs, transfers, consolidations, receiving, and POS transactions.
• Support product placement and outfitting to reflect brand messaging.
• Use core systems including POS, Mac, and Google Suite.
• Manage product presentation by restocking, destocking, and relocating items.
• Maintain clean and organized selling floors and stockrooms.
• Model excellent customer service and maintain a positive attitude.
• Exhibit fluency in store operational procedures and assist team members.
• Participate in cycle and inventory counts.
• Perform additional store functions as directed.

Requirements

• 1+ year of experience in retail or customer service.
• Proven success in a fast-paced environment with multitasking abilities.
• Ability to handle customer interactions professionally.
• Availability for a flexible schedule including weekends, holidays, early mornings, and late nights.
• Ability to lift, carry, or move objects up to 25 pounds.
• Ability to use ladders or stairs.
• Excellent communication and time management skills.
• Ability to use all required store equipment and technology.

Skills

• Inventory management systems
• POS systems
• Mac OS
• Google Suite
• Salesforce
• Loss prevention
• Merchandising
• Time management
• Customer service

Work Type

• Full-time
• Part-time

Experience Level

• 1+ year of experience

Salary/Compensations

• $19.51-$22.29 per hour

Benefits

• $500/month bonus (at target)
• Employee Stock Purchase Plan
• 401K with Company Match
• Medical, Dental, and Vision insurance
• Commuter Benefits
• Paid Parental Leave
• 9 Paid Company Holidays
• 18 Paid Time Off (PTO) days

About the Company

• The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods.
• The company employs hundreds of in-house gemologists, horologists, and brand authenticators.
• The business model supports the circular economy by giving new life to luxury items.

Equal Opportunity

• The RealReal is an equal opportunity employer committed to diversity and inclusion.
• Employment decisions are made regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.
• Qualified applicants with arrest or conviction records will be considered.