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About the Role

We’re looking for a Product Designer to join our Trust & Risk team—someone who is passionate about creating thoughtful, scalable systems that protect buyers and sellers and strengthen trust across our marketplace. In this role, you’ll design tools, workflows, and user experiences that help detect policy violations, reduce fraud and abuse, enforce platform decisions with precision and fairness, and support users through education, actioning, and appeals.

Responsibilities

Design end-to-end experiences that protect marketplace integrity while minimizing friction for legitimate users
Collaborate with cross-functional teams to translate complex policies, workflows, and risk signals into intuitive product experiences
Create wireframes, prototypes, and polished visuals that bring clarity to ambiguous Trust & Risk problems
Design experiences that make enforcement decisions feel clear, fair, human, and actionable
Support internal teams who review reports, moderate content, investigate fraud, and resolve user issues through efficient, usable tooling
Contribute to the broader design system while advocating for accessibility and inclusive user experiences
Use data, research, and feedback to improve existing tools and identify new opportunities to reduce harm and build user trust

Requirements

5+ years of experience in Product Design with a strong portfolio of shipped work.
Strong interaction and systems thinking—you can untangle complex flows and design for edge cases
Expertise in design and prototyping tools (e.g. Figma, Protopie, Framer, etc.).
Deep understanding of user experience design principles and methodologies, including user research, wireframing, prototyping, and usability testing.
Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.
Proven experience designing zero-to-one products or new platforms, demonstrating your ability to thrive in ambiguous environments and define new product spaces.
Experience in e-commerce, marketplace platforms, or supply chain management is a plus.

Skills

Figma
Protopie
Framer
User research
Wireframing
Prototyping
Usability testing

Location

Remote (U.S. only)
LA
SF
NYC
Seattle

Work Type

Remote
Office hubs

Experience Level

5+ years of experience in Product Design

Benefits

Generous Holiday and Time off Policy
Health Insurance options including Medical, Dental, Vision
Work From Home Support
Home office setup allowance
Monthly allowance for cell phone and internet
Care benefits
Monthly allowance for wellness
Annual allowance towards Childcare
Lifetime benefit for family planning, such as adoption or fertility expenses
Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
Monthly allowance to dogfood the app
16 weeks of paid parental leave + one month gradual return to work

About the Company

Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love.
We're building live commerce at a scale that's never been done in the West, and there's no playbook to copy.
The people here are shaping how an entirely new industry develops.
As a remote co-located team, we're inspired by our values and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia.
We move fast, stay close to our users, and focus on the work that drives the most impact.
We're one of the fastest growing marketplaces and were recently named the #1 Best Startup Employer in America by Forbes.
Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business and bring people together through commerce.

Equal Opportunity

Whatnot is proud to be an Equal Opportunity Employer.
We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law.
We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.