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About the Role

Serve and safeguard clients in a range of industries such as Retail/Malls, and more. Conduct routine patrols, maintain a visible presence to help reduce security-related incidents, and support shoppers and staff through strong customer service and communication.

Responsibilities

• Provide customer service to visitors, customers, and/or staff by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at a retail location.
• Respond to incidents, disturbances, and/or critical situations in a calm, problem-solving manner, including documenting observations and communicating with site contacts and local responders when needed.
• Conduct regular and random armed patrols throughout the store, parking areas, loading zones, and perimeter to help to deter unauthorized activity and/or policy violations.
• Monitor entrances, exits, high-traffic areas, and/or designated points of interest for unusual activity, and report concerns according to post orders and Allied Universal guidelines.
• Support loss prevention and security-related operations by observing customer and employee activity, assisting with access control, and completing detailed incident and/or daily activity reports.

Requirements

• Have 3+ years of combined law enforcement, corrections, and/or military experience or 5+ years of armed security experience.
• Be at least 21 years of age.
• Possess a Level III Armed Certification in Texas only.
• Possess a high school diploma or equivalent.
• Applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Applicants will be subject to a drug screen to the extent permitted by law.
• Participate in industry-specific security training programs.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Skills

• Customer Service
• Communication
• Problem-solving
• Observation
• Reporting

Location

• Austin, TX

Work Type

• Full Time

Experience Level

• 3+ years of combined law enforcement, corrections, and/or military experience or 5+ years of armed security experience.

Education Level

• High school diploma or equivalent

Salary/Compensations

• $26.50 / Hour

Benefits

• Access to exclusive technology to view and claim additional shifts
• Paid training
• Access to career growth opportunities
• Retirement savings plan
• Medical insurance
• Dental insurance
• Vision insurance
• Basic life and AD&D insurance
• Disability insurance
• Discounts on top brands and services through our Perks Program

About the Company

• Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose.
• While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Equal Opportunity

• Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law.