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About the Role

Serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Manage access, welcome visitors, support security-related procedures, and deliver exceptional customer service and communication in a dynamic tech location.

Responsibilities

• Provide customer service by greeting employees, visitors, and vendors at the front desk, following site-specific access procedures and security-related policies for a technology, media, and telecommunications location.
• Monitor lobby activity, verify identification and/or visitor credentials, maintain visitor logs, and help to deter unauthorized access through attentive front desk presence.
• Answer questions, provide directions, and support badge issuance, sign-in processes, and related front desk administrative tasks in accordance with site requirements.
• Respond to incidents, unusual activity, and critical situations in a calm, problem-solving manner, and communicate with site contacts and/or emergency responders when appropriate.
• Observe cameras, alarms, and entry points from the front desk area, document security-related events, and report concerns according to post orders and company procedures.

Requirements

• Customer service experience is preferred.
• Access control and badge experience is preferred.
• Alarm panel experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• Applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• Applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Location

• Austin, TX

Work Type

• Full Time

Education Level

• High school diploma or equivalent

Salary/Compensations

• $20.55 / Hour

Benefits

• Access to exclusive technology to view and claim additional shifts
• Paid training
• Access to career growth opportunities
• Retirement savings plan
• Medical insurance
• Dental insurance
• Vision insurance
• Basic life and AD&D insurance
• Disability insurance
• Discounts on top brands and services through our Perks Program

About the Company

• Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose.
• While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Equal Opportunity

• Allied Universal® is an Equal Opportunity Employer.
• All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law.