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About the Role

As our Full Stack Engineer, you will deliver and support client connectivity products/services end-to-end, flexing across activities as demand changes. You will treat production support as core, collaborate with engineers, architects, and business stakeholders, and identify and prioritize technical debt. You will build reliability by design, ensure safe and predictable change delivery, and participate in production support and operational rituals. You will create and maintain technical test plans, pair with teammates, communicate progress, drive CI/CD automation, and stay current on tools and technologies.

Responsibilities

Deliver and support client connectivity products/services end-to-end: inception, build, testing, release and production support, flexing across activities as demand changes
Treat production support as core (“you build it, you run it”), including participation in production governance, monitoring, risk & control where applicable
Collaborate with engineers, architects and business stakeholders to shape product/service direction, with strong domain knowledge and customer focus on end-to-end journeys
Identify and prioritize technical debt alongside new functionality to maintain a healthy, sustainable platform
Build reliability in by design by addressing non-functional requirements (performance, resilience, observability, recoverability)
Ensure safe, predictable change delivery through small, regular, non-breaking releases, plus release/change execution and operational acceptance
Participate in production support and operational rituals, including incident response, problem management, PIRs, retros and stand-ups; ensure root causes are fixed and improvements embedded
Create and maintain technical test plans and evidence, including automated unit and integration tests, to ensure code quality
Pair with teammates to deliver work and support others’ development
Communicate progress and learning through blogs/stories sharing outcomes and achievements
Drive CI/CD automation and continuous improvement within the DevOps product/service team
Stay current on tools/technologies and apply relevant cyber security and regulatory requirements (e.g., data privacy, consent, data residency)
Be self-motivated, able to learn quickly (including multiple programming languages) and perform with minimal supervision under pressure

Requirements

Full-stack DevOps experience across development, testing and production support.
Expertise and demonstrable experience in at least 2 programming languages (Java 21 or JavaScript) and handling multi-thread applications
Relational database experience (PostgreSQL preferred)
Working knowledge of Unix and a solid infrastructure understanding
Experience designing/consuming HTTP APIs (e.g., REST)
Strong analytical, problem-solving and decision-making skills
Knowledge of secure engineering practices, automated testing, and monitoring/alerting with incident triage fundamentals
Strong collaboration and communication with a practical delivery mindset
Willingness to learn across engineering, testing, security and operational support
Fully test implemented solutions including writing Unit tests, in advance of User Acceptance Testing.
Applicants must be legally authorized to work in Canada as HSBC will not engage in immigration sponsorship for this position.

Skills

Java 21
JavaScript
PostgreSQL
Unix
HTTP APIs (e.g., REST)
Secure engineering practices
Automated testing
Monitoring/alerting
Incident triage
CI/CD automation
DevOps
AI tools/technologies

Location

Toronto

Work Type

Full-time

Experience Level

Full-stack DevOps experience

Benefits

Access to tailored professional development opportunities
Competitive Total Reward Package
Appropriate mix of fixed pay, and variable pay
Discretionary, annual awards (sometimes referred to as a “bonus”)
Wide range of competitive and flexible benefits designed to help you improve your health and well-being, finances, and lifestyle.

About the Company

HSBC Global Services (Canada) Limited (HGCA) is a wholly owned subsidiary of HSBC Global Services Limited.
Operating in Toronto, HGCA is part of a global service company, delivering services to support the operating entities of HSBC Group.
We have different capabilities that provide tools and processes to facilitate the functions, business, and entities with their service management responsibilities.
Our purpose – Opening up a world of opportunity – explains why we exist.
Here at HSBC, we use our unique expertise, capabilities, breadth and perspectives to open new kinds of opportunity for our more than 40 million customers.
We’re bringing together the people, ideas, and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities, and the planet we all share.
We are looking for people who are flexible in their approach, enjoy technology and who are happy to try new things, as well as being comfortable in throwing experiments away if they don’t work.
Controlled failure is considered an opportunity to learn.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, race, national origin, ethnicity, disability or medical condition, genetic information, military or veteran service, religion, creed, sex, gender, pregnancy, childbirth, caregiver status, marital status, citizenship or immigration status, sexual orientation, gender identity or expression or any other trait protected by applicable law.