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About the Role

IOA is dedicated to revolutionizing healthcare models for aging in place, transforming lives and communities while saving healthcare systems significant costs. We challenge the status quo to enhance the quality of life for aging adults and individuals with disabilities through innovative programs.

Responsibilities

• Conduct comprehensive assessments and re-assessments of residents, including psychosocial, physical, mental health, environmental, and spiritual needs.
• Write comprehensive assessments and develop client-centered Community Living Plans with clients.
• Identify, arrange, and monitor appropriate community services, leveraging knowledge of Medicare, Medi-Cal, and other entitlement programs.
• Establish and maintain care management relationships with clients and their significant others, providing crisis intervention, advocacy, problem-solving, and therapeutic support.
• Meet with clients at least monthly to review and modify their Community Living Plans.
• Document all case management activities and identified problems via progress notes within 24 hours.
• Maintain required paperwork and a consistent charting system for continuity of care.
• Educate clients and significant others about resources and train them in self-case management.
• Establish and maintain open communication with community providers, sharing client care information while maintaining confidentiality.
• Monitor the quality and quantity of services provided by other involved providers.
• Collaborate with clients, caregivers, and services to terminate clients when appropriate, documenting the process.
• Participate in research studies and data collection as required.
• Participate in and promote Continuous Quality Improvement efforts.
• Attend and actively participate in team and program meetings, contributing to open communication.
• Utilize supervision appropriately, maintaining open communication and providing caseload updates.
• Incorporate ethical standards of the National Association of Social Workers into all interactions.
• Understand and apply regulatory and procedural requirements of Community Living Services and Institute on Aging policies.
• Attend continuing education and in-service training to enhance knowledge and skills in case management, gerontology, and related areas.
• Perform other reasonably related responsibilities as assigned.

Requirements

• One year of experience working with disabled adults and/or frail elderly.
• Experience with and understanding of the medical and psychosocial problems of functionally impaired adults and the frail elderly.
• Exceptional communication and presentation skills relating to the frail elderly, functionally impaired adults, their support systems, and teams of health professionals.
• Demonstrates case management skills and experience in the community health care delivery system.
• Detail-oriented with good problem-solving skills and the ability to prioritize multiple tasks.
• Computer literacy required.
• Ability to lift up to 25 lbs.
• Ability to reach, bend, and walk.
• Five finger manipulation.
• Ability to speak and write English clearly.

Skills

• Case management
• Community health care delivery system
• Problem solving
• Prioritization
• Computer literacy
• Communication
• Presentation skills
• Medicare knowledge
• Medi-Cal knowledge
• Entitlement programs knowledge

Location

• Santa Clara

Work Type

• Full-time

Experience Level

• One year experience

Education Level

• B.A. or B.S. in Social Work or related field

Salary/Compensations

• $73,233 - $87,525

About the Company

• IOA is on the forefront of revolutionary healthcare models, reshaping the way people can age in place.
• Our innovative models transform lives, enhance communities, and save healthcare systems millions of dollars.
• We strive to consistently question the “status-quo” and create new and more innovative ways to help aging adults and adults with disabilities maintain their quality of life.
• With over 23 programs, we offer multiple ways to aid seniors maintain their health, well-being, independence and participation in the community, fulfilling our mission.