Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

Stockroom Operations Leads are critical to the success of our stores. As a Stock Lead, you are the primary business owner of the stockroom, overseeing processing, product placement, and transfers. You instill the importance of maintaining a safe and efficient stockroom to ensure product availability for customers. You lead by example to model exceptional stockroom standards and promote a positive and respectful environment. You partner closely with your Store Manager to train and develop stock associates and empower your team members.

Responsibilities

Maintain stockroom area for receiving, storing, organizing, picking, counting, monitoring, and distributing materials and products.
Maintain a neat and orderly stockroom and stock desk while promoting safety consciousness and security measures.
Ensure stock processes and policies are understood and followed by team members.
Strategically plan for new product arrivals and execute necessary adjustments.
Receive and verify shipments, handling discrepancies to ensure accurate inventory counts.
Handle customer charge sends and store transfers of merchandise.
Control damaged merchandise or mis-mate inventory according to company standards.
Securely maintain a key to the store.
Assist the Store Manager in achieving and exceeding the store’s fiscal business plan by executing sales and productivity plans.
Replenish and display product on the sales floor according to Visual Merchandising standards.
Provide excellent customer service on the sales floor, greeting customers, directing them to products, answering questions, and offering product knowledge.
Be available to customers, identifying and addressing their needs and questions.
Maintain a positive, cheerful attitude with customers and team members.
Promote the store and brand image in all interactions.
Cooperate with the team to meet business needs.

Requirements

One (1) to two (2) years of retail store experience preferred.
High School Diploma
Excellent verbal and written communication skills and ability to convey the Deckers Brands Vision and Mission to team members and customers.
Excellent team-building skills.
Excellent organizational skills and exceptional attention to detail.
Flexibility of schedule and hours to meet the needs of the business.
Physical ability to stand for extended periods.
Proficient in Microsoft Office suite of tools and applications.
Valid driver’s license.

Skills

Customer service
Team building
Communication
Problem-solving
Agility
Brand and product knowledge
Microsoft Office proficiency

Location

Specific store location

Work Type

Full-time

Experience Level

1-2 years retail experience preferred

Education Level

High School Diploma

Salary/Compensations

$23.30

Benefits

Competitive pay
Discounts
Perks
Global contests
Opportunities for growth and development

About the Company

UGG is a division of Deckers Brands.
Deckers Brands is a lifestyle company that values giving people the freedom to pursue their passions, express their individuality, and is committed to helping them succeed.

Equal Opportunity

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.