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About the Role

Drive member experience and product enhancements for the P&C property portfolio, leveraging data & analytics to foster quicker decision making and identify innovation opportunities. Lead high-impact initiatives in partnership with other leaders across the Association.

Responsibilities

• Participate in the development of digital-first products supporting member needs and risks.
• Support efforts to develop and launch new innovative product offerings and auxiliary/enhanced features/services for existing products.
• Advise on the launch of new products and the evaluation to buy/build or partner.
• Generate creative product and coverage solutions for member needs to ensure a dynamic product development pipeline.
• Maintain knowledge of business and underwriting performance for products in scope.
• Analyze internal and external data and member information to support product strategy formulation and enhance competitive intelligence.
• Conduct analysis of key data to support ongoing monitoring, maintenance, and underwriting of existing 'new in market' products.
• Develop and communicate the new product value proposition for product enhancements/features.
• Guide Member Contact teams on effective use of sales guides and provide education on new products and services.
• Analyze and evaluate new product performance metrics to recommend offering changes prior to full launch.
• Coordinate with relevant control partners to ensure product offerings comply with all applicable laws and regulations.
• Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled.

Requirements

• Bachelor's degree in Business, Marketing, Supply Chain, or Statistics; OR 4 years of relevant education and/or experience.
• 6 years relevant experience in Actuary, Underwriting, Marketing, Operations, Financial Services or relevant military experience.
• Experience conducting research, compiling and analyzing data, and identifying trends that have supported product decisions.
• Demonstrated experience in developing, deploying and supporting product and/or integrated suite of products.
• Knowledge and understanding of Product Development Life Cycle (PDLC).

Skills

• P&C Property Expertise
• Data-Driven Insights
• Intellectual Curiosity
• Product Design & Innovation
• Adaptable Problem-Solver
• Multi-Initiative Leader
• SQL
• Tableau
• Sigma
• Snowflake

Location

• San Antonio, TX
• Plano, TX
• Phoenix, AZ
• Colorado Springs, CO
• Tampa, FL
• Chesapeake, VA

Work Type

• Hybrid (4 days in office)
• Remote (for active-duty military spouses, consistent with policy and business needs)

Experience Level

• 6 years relevant experience

Education Level

• Bachelor's degree in Business, Marketing, Supply Chain, or Statistics

Salary/Compensations

• $114,080 - $218,030

Benefits

• Comprehensive medical, dental and vision plans
• 401(k)
• Pension
• Life insurance
• Parental benefits
• Adoption assistance
• Paid time off program with paid holidays
• 16 paid volunteer hours
• Various wellness programs
• Career path planning
• Continuing education

About the Company

• USAA's mission is to empower members to achieve financial security through highly competitive products, exceptional service and trusted advice.
• USAA seeks to be the #1 choice for the military community and their families.
• Core values: honesty, integrity, loyalty and service.
• Proud to support active-duty military spouses.

Equal Opportunity

• USAA is an Equal Opportunity Employer.
• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.