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About the Role

We are seeking an organized and motivated Operations Specialist to support both Human Resources and daily office operations. This role will assist with recruiting, employee onboarding, HR administration, office coordination, and operational projects to help ensure the company runs efficiently. This position is ideal for someone who enjoys working with people, solving problems, and supporting multiple departments in a fast-paced environment.

Responsibilities

Support full-cycle recruiting, including scheduling interviews and coordinating the hiring process.
Assist with employee onboarding, offboarding, and HR administration.
Maintain employee records and ensure HR documentation is accurate and confidential.
Support employee engagement, training, and performance review processes.
Coordinate daily office operations and administrative activities.
Prepare reports and assist with operational projects.
Collaborate with different departments to ensure smooth business operations.
Perform other duties as assigned.

Requirements

Bachelor's degree in Human Resources, Business Administration, or a related field.
1–3 years of experience in Human Resources, Operations, Administration, or a related role preferred.
Fluent in both English and Chinese (written and verbal).
Strong organizational and time management skills with attention to detail.
Excellent communication and interpersonal skills.
Ability to handle confidential information with professionalism.
Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint).
Ability to manage multiple priorities in a fast-paced environment.
Self-motivated, proactive, and willing to learn.

Skills

Human Resources
Operations
Administration
Recruiting
Employee onboarding
HR administration
Office coordination
Microsoft Office (Word, Excel, Outlook, PowerPoint)
Organizational skills
Time management
Attention to detail
Communication skills
Interpersonal skills
Confidentiality
Problem-solving

Location

New York

Work Type

Full-time

Experience Level

1-3 years

Education Level

Bachelor's degree

About the Company

abcPOS is a New York-based technology company providing end-to-end solutions for restaurants, retail, and service businesses.
Our platform includes POS systems, payment processing, online ordering, loyalty programs, merchant services, and digital marketing solutions.
With more than 30 years of industry experience, ABCPOS serves over 6,000 businesses across the United States.