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About the Role

The Area Sales Manager is responsible for increasing market share across corporate, group, leisure, and negotiated business by uncovering new business opportunities and building strong client relationships. This role focuses on maximizing occupancy and profitability through collaboration with hotel leadership, revenue management, and operations.

Responsibilities

• Achieve financial objectives for managed market segments.
• Collaborate with the sales team to coordinate sales efforts.
• Build and strengthen relationships with existing and new customers.
• Generate new business through proactive sales calls, networking, prospecting, and client visits.
• Manage sales efforts for two hotel properties, maximizing revenue opportunities.
• Develop and maintain relationships with corporate accounts, travel managers, meeting planners, government agencies, and third-party partners.
• Conduct outside sales appointments, site inspections, hotel tours, and client entertainment.
• Negotiate contracts and rates in accordance with hotel revenue strategies.
• Achieve monthly, quarterly, and annual revenue and production goals.
• Analyze market trends, competitor activity, and customer needs to identify new business opportunities.
• Attend industry trade shows, networking events, and local association meetings.
• Collaborate with Revenue Management to optimize pricing and inventory strategies.
• Partner with hotel operations to ensure successful execution of group programs and exceptional guest experiences.
• Prepare weekly sales activity reports, forecasts, and pipeline updates.
• Participate in sales and leadership meetings.
• Travel throughout the San Francisco Bay Area to meet clients.
• Handle and resolve customer complaints.
• Execute operational aspects of business booked, including generating proposals, writing contracts, and customer correspondence.
• Promote initiatives with marketing teams.
• Submit weekly activity reports.
• Initiate and execute agreements in alignment with property standards.

Requirements

• Minimum 3-5 years of hotel sales experience, preferably in a full-service or upscale hotel environment.
• Multi-property sales experience preferred.
• Strong knowledge of the San Francisco hospitality market.
• Proven track record of meeting or exceeding revenue goals.
• Excellent presentation, negotiation, and communication skills.
• Ability to prioritize multiple projects and manage competing deadlines.
• Strong organizational and time management skills.
• May be required to work varying schedules, including weekends and holidays, to reflect business needs.

Skills

• Lighthouse
• Synxis
• Ideas
• Opera
• Delphi
• Microsoft Office Suite (advanced Excel)
• Word
• Outlook
• PowerPoint
• Teams
• Google Workspace
• Adobe Acrobat
• Zoom
• Microsoft OneDrive or SharePoint

Location

• San Francisco Bay Area

Work Type

• Full-time
• Onsite

Experience Level

• 3-5 years

Education Level

• Bachelor's degree in Hospitality Management, Business Administration, Marketing, or related field preferred.

Salary/Compensations

• $90k-$100k + Incentive Program

Benefits

• Tiered Medical Plans (Cigna or Kaiser)
• Plans include Chiropractic & Acupuncture
• Long Term Disability
• Tiered PPO Dental Plans
• Voluntary Supplemental Medical Plans
• Vision
• Paid Holidays
• Employee Assistance Program
• PTO and Sick Pay
• Flexible Spending Account (FSA)
• 401K Matching Program
• Life & AD&D Insurance
• On Site Parking
• Pre-Tax Commuter and Parking Benefits

About the Company

• Hotel Zoe is a boutique hotel in Fisherman's Wharf known for its location, service, and cuisine, with a whimsical spirit.
• As part of the EOS Hospitality Group, Hotel Zoe values Shared Accountability, Humility & Kindness, Creative Problem Solving, Collaboration & Community, and Do Well and Do Good.
• Hotel Zoe offers competitive salaries and robust benefit plans.

Equal Opportunity

• Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
• Hotel Zoe is an Equal Opportunity Employer without regard to people formerly experiencing homelessness, race, color, creed, gender, gender expression, gender identity, religion, marital status, registered domestic partner status, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), sexual orientation, age, veteran status, national origin or ancestry, political affiliation, physical or mental disability, medical condition including genetic characteristics, or any other consideration made unlawful by federal, state, or local laws.
• Hotel Zoe hiring policies require a background check for all applicants working directly with at-risk populations.