About the Role
Associates ensure clients receive value exceeding their investment by understanding business priorities, breaking down challenges, and identifying effective support methods. Responsibilities include onboarding clients, proving service concepts, and stimulating engagement with Gartner products.
Responsibilities
- Partner with clients ranging from senior C-levels to more junior client professionals in IT, HR, Supply Chain, Marketing, Finance, Legal, and Sales practices to ensure they are successful in the use of their Gartner subscription
- Deliver value to decision makers and drive Gartner growth by working as part of a service team where responsibilities can include: Introducing Gartner services and capabilities to prospective & new clients, account management or connecting clients with the Gartner expert community.
- Identify client priorities and understand how to align Gartner's resources to provide best in class service that enables clients to achieve their priorities and maximize the return of investment on their Gartner membership
- Collaborate with internal Gartner stakeholders to drive service delivery & business results, share best practices and design innovative solutions to overcome obstacles.
- Leverage insights & metrics to drive continuous client engagement, satisfaction, retention and growth.
Requirements
- Must be fluent in English and one of the additional languages mentioned below.
- Currently hiring for the following languages: Dutch or German
- Bachelors degree is preferred along with 6+ months relevant professional and/or internship experience
- Proven track record of success fueled by a passion for delighting clients
- Strong communication, collaboration, prioritization, critical thinking, and influencing skills
Skills
- Communication
- Collaboration
- Prioritization
- Critical thinking
- Influencing
Work Type
- Hybrid
Experience Level
- 6+ months relevant professional and/or internship experience
Education Level
- Bachelors degree
Benefits
- World-class benefits
- Highly competitive compensation
- Disproportionate rewards for top performers
About the Company
- Gartner guides leaders who shape the world through expert analysis and bold ideas to deliver actionable, objective business and technology insights.
- The company supports over 13,000 client enterprises in ~90 countries globally.
- Gartner is the world authority on AI, providing objective guidance throughout clients’ AI journeys and setting the standard for leveraging artificial intelligence.
- The company offers limitless opportunities for professional and personal growth driven by passion and performance.
- Gartner fosters a collaborative, inclusive, and diverse team environment.
- The company invests in leaders who enable associates to multiply their impact and results.
- Gartner is recognized worldwide as a great place to work.
Equal Opportunity
- Gartner provides equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and seeks to advance the principles of equal employment opportunity.
- Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities.
- Reasonable accommodation may be requested by qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to use or access the Company’s career webpage as a result of their disability.
