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About the Role

Medtronic is a global leader in healthcare technology seeking a committed professional to support Neuromodulation Pain and Target Drug Delivery Therapies. This field-based, remote position requires residing within the territory and driving to multiple accounts, with a valid driver's license essential. The role involves surgical coverage, follow-up support, troubleshooting, customer service, education, and basic market development.

Responsibilities

Represents Medtronic during surgical procedures, ensuring equipment availability, providing technical support, and performing device programming and testing.
Manages patients through all clinical process phases and educates them on product features and benefits.
Provides clinical support in surgeries, re-programmings, troubleshooting, and follow-ups in hospitals and clinics.
Responds promptly to technical inquiries from customers, patients, and colleagues.
Maintains a working knowledge of competitive products.
Educates and trains physicians, hospital personnel, and staff on products and therapies through various teaching sessions and programs.
Assists Management and Sales Training in educating new employees.
Complies with required event reporting and documentation using Medtronic technology tools.
Places orders with customer service for pending purchase orders and product replacement.
Works with materials management to collect POs for cases covered within the territory/district.
Manages inventory for case coverage, including timely transactions, cycle count accuracy, product retrievals, and ensuring product is not expired or on hold.
Contributes to achieving quarterly goals for specific initiatives.
Partners with sales representatives to achieve business goals and documents quarterly activities.
Visits accounts to replenish literature and maintains relationships with office staff.
Utilizes Excel, mobile phone, iPad, laptop, and/or Samsung tablet regularly.
Manages business expenses and budget effectively.
Ensures personal understanding of all applicable quality policy/system items.
Completes all new hire therapy and corporate compliance trainings.
Demonstrates flexibility with schedule, potentially working outside normal business hours, including weekends and evenings.
Travels to cover district cases as needed, and occasionally other districts.
Functions using healthcare universal precautions to minimize exposure to infectious disease and radiation.
Serves as the primary resource for clinical events, periodically working weekends, evenings, and nights, potentially requiring overnight travel.
Works efficiently and autonomously with little direction when outside of clinical events.
Attends national meetings, district meetings, and other requested training.
Wears a 7-9 lbs protective lead apron for extended periods in the operating room.
Lifts up to 40 lbs.
Sits, stands, and/or walks for 8+ hours per day.
Bends/stoops, squats, and balances frequently.
Utilizes specific vision abilities including close vision, distance vision, depth perception, and ability to adjust focus.

Requirements

A High School Diploma or GED with a minimum 4 years of clinical or medical sales experience; or
An Associate’s Degree with a minimum 2 years of clinical or medical sales experience; or
A Bachelor’s degree
Must have a valid driver's license and active vehicle insurance policy.
Driving record will be reviewed and considered.
Must be able to drive approximately 50% of the time within assigned territory.
May require overnight travel.
For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.

Skills

Clinical support
Troubleshooting
Customer service
Education
Market development
Technical support
Device programming
Patient management
Product education
Surgical support
Inventory management
Sales support
Excel
Mobile phone usage
iPad usage
Laptop usage
Samsung tablet usage
Business expense management
Organizational skills
Ability to work under pressure
Autonomous work
Communication

Location

Remote
Within the territory

Work Type

Field-based
Remote

Experience Level

Associate
Bachelor's
Minimum 4 years clinical or medical sales experience (with HS Diploma/GED)
Minimum 2 years clinical or medical sales experience (with Associate's Degree)

Education Level

High School Diploma or GED
Associate’s Degree
Bachelor's degree
Bachelor's degree in a health care related field (Nice to Have)
Master’s degree (Nice to Have)
Registered nurse or HCP with experience in a sterile environment (Nice to Have)

Salary/Compensations

$64,000.00 - $96,000.00
Eligible for a Sales Incentive Plan (SIP)

Benefits

Health, Dental and vision insurance
Health Savings Account
Healthcare Flexible Spending Account
Life insurance
Long-term disability leave
Dependent daycare spending account
Tuition assistance/reimbursement
Simple Steps (global well-being program)
Incentive plans
401(k) plan plus employer contribution and match
Short-term disability
Paid time off
Paid holidays
Employee Stock Purchase Plan
Employee Assistance Program
Non-qualified Retirement Plan Supplement
Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)
Paid sick time (for temporary employees)
Competitive compensation plans

About the Company

Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life.
Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year.
Neuroscience is dedicated to improving the lives of people living with neurological disorders, spine conditions, and chronic pain.
Our Neuromodulation Operating Unit provides advanced therapies for chronic pain, movement disorders, and other neurological conditions.
We seek out and hire a diverse workforce at every level, valuing fresh ideas and inclusive insights to remain an innovative industry leader.

Equal Opportunity

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.
Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.