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About the Role

Relay is a digital banking platform designed to empower self-made business owners with financial clarity and control. Our Product and Design teams focus on understanding user needs to create tools that transform cash flow management from a source of stress into a clear signal for business growth. As a Sr. Product Designer, you will shape the future of SMB banking and the design function at Relay, working closely with product managers and engineers to deliver impactful solutions.

Responsibilities

Own design end-to-end: from discovery and problem framing through prototyping to polished, production-ready designs that ship and deliver impact
Raise the craft bar: Create elegant, intuitive, and aesthetically refined interfaces that make banking delightful, not daunting.
Tell the story: Communicate design rationale through storytelling and artifacts that inspire clarity and alignment across product and engineering.
Be a design leader: Give and solicit feedback in critique, mentor peers, and contribute to a culture of detail-obsession, openness, and continuous improvement

Requirements

Have 5+ years of experience in product design, with a track record of shipping impactful work.
Have experience designing SaaS based products.
Care deeply about craft. Your work shows strong visual sensibility (typography, hierarchy, layout) paired with thoughtful UX design (flows, IA, cross-platform).
Advocate for design principles and can clearly explain your rationale, ensuring cohesion and consistency across the product experience.
Know how to own the design process end-to-end, from research and framing through to prototyping and iteration resulting in polished, production-ready design.
Believe that great design comes from rigour, not shortcuts: you see research, analysis, and iteration as essential parts of creating high-quality work.
Adapt your tools and methods to fit the stage of the project, and you share best practices with peers while experimenting with new approaches that advance the team’s capabilities.
Bring a user-centered mindset, making decisions rooted in customer needs while balancing business goals.
Are comfortable with complex systems and can simplify them into experiences that feel intuitive and trustworthy.
Use both generative and evaluative research to frame problems and validate solutions, collaborating with product and data teams to ground designs in real insights.
Share your work transparently, seek feedback, and contribute to raising the craft bar for the whole team.
Communicate your design decisions clearly — turning rationale into stories that align teammates and spark conviction.
Have experimented with AI tools for prototyping or user-facing experiences.

Skills

Product Design
SaaS product design
Visual sensibility (typography, hierarchy, layout)
UX design (flows, IA, cross-platform)
Design principles advocacy
End-to-end design process ownership
Research and analysis
Prototyping
Iteration
User-centered mindset
Complex system simplification
Generative and evaluative research
AI tools for prototyping or user-facing experiences

Location

Toronto

Work Type

Hybrid

Experience Level

Senior

Salary/Compensations

CAD 117,000 to CAD 143,000
CAD 144,000 to CAD 176,000
CAD 130,000
CAD 160,000

Benefits

Competitive salary and meaningful equity
Comprehensive health benefits from day one
Flexible Health or Wellness Spending Accounts
Medical, dental, and vision coverage for you and your dependents
Flexible vacation and time off (15 vacation days and 5 flex days)
Extra week of office closure during end-of-year holidays
Parental leave with 100% salary top-up (12 weeks)
Hybrid work environment with lunch, snacks, and beverages provided
Dog-friendly office space
Personal and professional growth opportunities
Top-tier equipment (Mac-first company)
Social connection events (company-wide, team events, happy hours)

About the Company

Relay is a digital banking platform that gives self-made business owners the tools and know-how to be great with money—bringing clarity, confidence, and control to every dollar earned, so they can turn hard work into lasting success.
We do this by replacing financial guesswork with real visibility, transforming cash flow from a constant source of stress into a clear signal owners can use to run stronger, more resilient businesses.

Equal Opportunity

We welcome diverse backgrounds and people who think critically, challenge the status quo, and want to help small businesses thrive.
If you require accommodations at any stage of the hiring process, please reach out to your Talent Partner.