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About the Role
Dentsu Creative is seeking a dynamic and enthusiastic Account Supervisor to lead internal client teams and foster client relationships. The ideal candidate is proactive, energetic, thrives in a lively environment, prioritizes clear communication, and is passionate about their team and clients.
Responsibilities
- Assume responsibility for most day-to-day client contact and cross-functional team operations.
- Identify merchandising opportunities and proactively seek areas for account growth and revenue generation.
- Act as a gate-keeper to identify potential issues and recommend solutions to mitigate risk.
- Contribute to and/or develop scopes of work, quarterly business reviews, or Account Reviews.
- Oversee cross-departmental involvement and determine when to leverage necessary resources.
- Lead client communications, set expectations, and manage the quality of deliverables against deadlines.
- Develop and present recommendations and points of view that drive business innovation.
- Oversee client budget management, the billing process, and contribute to forecasting.
- Assist team leads in all necessary facets.
Requirements
- Motivate cross-functional teamwork to elevate performance and deliver business-based marketing with flawless execution and exceptional client satisfaction.
- Ensure the team produces its best work/creative and effectively present it to the client.
- Demonstrate strong presentation skills.
- Act as a persuasive storyteller capable of presenting to any client.
- Adhere to the principles of being a Trusted Advisor to clients.
- Exhibit in-depth knowledge of the client's business.
- Make judicious decisions for the client, team, and direct reports.
- Lead by example.
- Establish the team's tone and culture.
- Anticipate and proactively address challenges and issues.
- Conduct oneself with character and integrity.
- Bachelor's degree or equivalent experience.
- 5+ years of experience.
- Digital experience preferred.
Skills
- Client Relationship Management
- Team Leadership
- Communication
- Presentation Skills
- Storytelling
- Budget Management
- Forecasting
- Problem-Solving
- Digital Marketing
Location
- New York
Work Type
- Full time
- Permanent
- Hybrid
Experience Level
- 5+ years of experience
Education Level
- Bachelor's degree or equivalent experience
Salary/Compensations
- $72,000 - $105,000
Benefits
- Medical, vision, and dental insurance
- Life insurance
- Short-term and long-term disability insurance
- 401k
- Flexible paid time off
- At least 15 paid holidays per year
- Paid sick and safe leave
- Paid parental leave
About the Company
- Dentsu Creative is a global creative agency network designed to unlock exponential growth for clients.
- We use Transformative Creativity as a differentiating, driving force to bring our capabilities together to positively impact people, businesses and society.
- Established in June 2022, Dentsu Creative is integrated with dentsu’s Media and CXM businesses in over 145 countries and regions, to offer Integrated Growth Solutions.
Equal Opportunity
- Dentsu is committed to providing equal employment opportunities to all applicants and employees. We do this without regard to race, color, national origin, sex , sexual orientation, gender identity, age, pregnancy, childbirth or related medical conditions, ancestry, physical or mental disability, marital status, political affiliation, religious practices and observances, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law.
- Dentsu is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with us, please send an e-mail to ApplicantAccommodations@dentsu.com by clicking on the link to let us know the nature of your accommodation request and your contact information. We are here to support you.