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About the Role
Make a local impact in the Greater Austin, TX area! ARA Diagnostic Imaging, a practice of Radiology Partners, combines a strong local presence with national support to deliver exceptional outpatient imaging and offer meaningful careers.
Responsibilities
- Displays exemplary customer service at all times with both internal and external customers including a positive, friendly and caring attitude.
- Greets patients and visitors, determines the nature of their visit and provides accurate, appropriate information.
- Provides information regarding particular exams and procedures including prep information.
- Prepares, processes, and maintains all confidential records on new and existing patients.
- Verifies patient identity, retrieves and processes current patient insurance information and checks for exam authorization during check in and billing processes.
Requirements
- High School Diploma or equivalent.
- Excellent customer service and interpersonal skills. Must demonstrate a pleasant, professional demeanor.
- Ability to communicate clearly and tactfully, verbally and in writing, and to motivate others.
- Must have excellent organizational skills and attention to detail.
- Knowledge of medical reception tasks, clinic procedures, medical terminology and paperwork processing requirements.
Skills
- Customer service
- Interpersonal skills
- Communication
- Organizational skills
- Attention to detail
- Medical reception tasks
- Clinic procedures
- Medical terminology
- Paperwork processing
Location
- Greater Austin, TX area
Work Type
- Outpatient setting
- No on-call shifts
- No overnights
Education Level
- High School Diploma or equivalent
Benefits
- Competitive compensation
- Comprehensive total rewards
- Health and wellness coverage options
- 401(k) with employer offerings
- Paid time off and paid holidays
- Incentive and productivity programs (where eligible)
- Family planning and telehealth benefits
About the Company
- Since 1954, Austin Radiological Association (ARA Diagnostic Imaging) has been a trusted leader in medical imaging across Central Texas, providing high-quality, patient-focused care through 18 state-of-the-art outpatient imaging centers and partnerships with 24 area hospitals throughout the Austin market.
- As a proud practice of Radiology Partners since 2019, ARA combines trusted local care with the strength of a national radiology organization, offering advanced diagnostic technology, access to hundreds of board-certified radiologists, enhanced AI capabilities, and a commitment to innovation, quality, and convenient community-based care.
- Radiology Partners, through its owned and affiliated practices, is a leading radiology practice in the U.S., serving hospitals and other healthcare facilities across the nation.
- As a physician-led and physician-owned practice, we advance our bold mission by innovating across clinical value, technology, service and economics, while elevating the role of radiology and radiologists in healthcare.
- Using a proven healthcare services model, Radiology Partners provides consistent, high-quality care to patients, while delivering enhanced value to the hospitals, clinics, imaging centers and referring physicians we serve.
Equal Opportunity
- Radiology Partners is an equal opportunity employer.
- RP is committed to being an inclusive, safe and welcoming environment where everyone has equal access and equitable resources to reach their full potential.
- We are united by our Mission to Transform Radiology and in turn have an important impact on the patients we serve and the healthcare system overall.
- We hold that diversity is a key source of strength from which we will build a practice culture that is inclusive for all.
- Our goal is to empower and engage the voice of every teammate to promote awareness, compassion and a healthy respect for differences.
- Radiology Partners participates in E-verify.