About the Role
As an Enterprise Account Director, you will be the primary architect of ongoing strategic partnerships, managing a portfolio of existing client accounts and recent business wins. Your focus will be on increasing revenue, driving profitability, and ensuring long-term retention by acting as a strategic advisor to help clients improve productivity, recruitment processes, and overall performance through our platform. You will identify new lines of business and manage key accounts in line with agreed-upon contracts and KPIs for Managed Service Provider (MSP) or Neutral Vendor contracts.
Responsibilities
- Define and execute a comprehensive account strategy to achieve short-term business objectives while securing long-term growth.
- Establish and nurture executive-level relationships within assigned clients to promote the company’s value proposition and uncover sales opportunities.
- Drive repeat business through a deep understanding of client context, upselling, and cross-selling.
- Develop robust Business Cases and ROI analyses to support winning pitches.
- Track and monitor the delivery of solutions, ensuring all milestones are met and internal resources are appropriately allocated to the account.
- Lead internal meetings to design recruitment and onboarding campaigns, report on sales activities, and implement new product features.
Requirements
- Minimum 3+ years in an Account Director or Program Manager role, with a strong preference for enterprise-level or multi-site operations.
- Experience within staffing, recruitment, workforce solutions, SaaS, HR technology, or RPO.
- Proven track record of independently winning and managing client contracts valued at $5M - $10M+.
- Direct experience in the Recruitment, Staffing, or RPO sectors is preferred.
- Ability to leverage technology, automation, and AI tools to improve efficiency, streamline workflows, and enhance the customer experience.
- High level of technical acumen to quickly learn and utilize new software.
- Action-oriented with a strong sense of ownership, proactively driving next steps, maintaining momentum across cross-functional teams, and influencing stakeholders to achieve shared customer outcomes.
- Strong ability to collect, interpret, and analyze data and statistics to drive consultative, trust-based relationships.
- This position requires the employee to drive.
Skills
- Salesforce (or similar CRM)
- Google Workspace
- Miro
- Outreach
- Zoom
- Slack
Location
- Austin, TX
Work Type
- Onsite
- Hybrid
Experience Level
- 3+ years
Salary/Compensations
- $95,000 to $146,000 base annual salary
- Commission: $40,000 annually (uncapped)
Benefits
- Medical
- Dental
- Vision
- 401K
- Access to Company & Employee Benefits
- 25 days PTO (prorated) + Birthday Off
- 8 Paid Holidays
- Duvet days (½ day off every quarter)
- Volunteer days
About the Company
- Indeed Flex is a tech-first staffing platform that gives workers the freedom to choose their own shifts and businesses the power to hire with a click.
- We are removing the friction from the traditional agency model and replacing it with speed, transparency, and choice.
- We operate with the agility and energy of a high-growth scale-up, but we are backed by the stability and resources of Indeed - the world’s #1 job site.
- This gives us a unique advantage: the freedom to innovate at speed, with the muscle to dominate the market.
Equal Opportunity
- All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
