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About the Role

We are seeking an Account Manager to join our growing Toronto-based team. In this critical role, you will work on various accounts and champion an outstanding client experience by delivering programs that consistently meet and exceed client expectations - on time and within budget. You will liaise with clients, in-house teams, and external suppliers to maintain an organized workflow from idea through to execution, and measurement. The ideal candidate thrives on delivering creative solutions and is committed to going above and beyond to uphold the highest standards that define working at SJR.

Responsibilities

• Lead day-to-day client communication and account administration
• Manage and communicate project timelines, deliverables, budgets and scopes of work
• Assist in identifying organic growth opportunities aligned with client and agency strategy
• Execute end-to-end influencer programs, including media and influencer sourcing, outreach, pitching, contracting, briefing, content review, approvals and performance tracking
• Develop program materials (e.g., press release, key messages, event signage, etc.)
• Liaise with vendors and partners to support events, activations, and campaign execution
• Prepare plans, status updates, and wrap reports, including results and insights
• Remain current on your clients’ business, industry, audience, and competitive landscape
• Support strategy development and client presentations (ideas, programs, budgets, etc.)
• Translate ideas into clear, concise briefs for editorial, creative, and production teams
• Own day-to-day project management, including timelines, status updates, and budgets
• Demonstrate strong problem-solving skills when addressing client requests
• Help guide and coach junior staff, supporting their growth and development
• Collaborate with in-house strategy, editorial, and design teams

Requirements

• 3–5 years of experience in a public relations agency
• Proven experience executing comprehensive PR and influencer campaigns, including strong media and influencer relations (outreach, pitching, materials development)
• Exceptional organizational, time management, and project coordination skills, with a track record of delivering high-quality work on tight deadlines
• Excellent written and verbal communication skills, capable of producing error-free, grammatically correct materials efficiently
• Proficiency with collaborative tools and project management platforms (e.g., Monday.com, Microsoft Teams) and advanced use of Microsoft Office
• A collaborative spirit, high standards, and a strong commitment to teamwork and client success
• Strong problem-solving skills and a proactive approach to challenges

Skills

• Public relations
• Influencer marketing
• Media relations
• Project management
• Client communication
• Content development
• Strategy development
• Microsoft Office Suite
• Monday.com
• Microsoft Teams

Location

• Toronto

Work Type

• Hybrid
• Full-time

Experience Level

• 3-5 years

Salary/Compensations

• $45,000—$95,000 CAD

Benefits

• Competitive salary
• Time off policies
• Flexible benefits package
• Employee Assistance Program
• Wellness Reimbursement

About the Company

• VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth.
• VML is celebrated for its innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's.
• The agency is recognized by the Forrester Wave™ Reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization.
• In addition, VML’s specialist health network, VML Health, is one of the world’s largest and most awarded health agencies.
• VML’s global network is powered by 26,000 talented people across 55+ markets, with principal offices in Kansas City, New York, Detroit, London, São Paulo, Shanghai, Singapore, and Sydney.
• WPP is the trusted growth partner for the world’s leading brands.
• We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth.
• SJR is an award-winning communications consultancy, working with some of the world’s best and biggest brands.
• We believe in the power of transformative content, brought to life by our team of uncommon talents.
• We combine journalistic rigor, strategic communications sensibilities and creative intelligence to sharpen the conversation, decode complexity, build trust, and make good ideas explode.
• We hire passionate innovators to join us on our mission to create best-in-class brand storytelling.

Equal Opportunity

• SJR is dedicated to employment equity and welcomes diversity in the workplace. We also welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment process.
• WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.