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About the Role
Build the operating system for Hike's revenue organization, owning Salesforce end-to-end, wiring the stack, designing processes, and turning data into reliable forecasts. This role offers total ownership of the systems the company runs on, a direct line to leadership, and a clear path to a Head of / Director of RevOps scope.
Responsibilities
- Own the end-to-end Salesforce implementation: data model, automation, integrations, and hygiene
- Build and administer the full revenue tech stack across sales, marketing, and CS
- Design and run the forecasting process leadership uses to plan
- Define lead routing, territories, stage gates, and deal desk workflow
- Operate compensation plans and quota tracking, and keep them accurate to the dollar
- Build reporting and dashboards that make the funnel legible from top to bottom
- Keep CRM data clean enough that every number in the business traces back to it
- Partner with sales, marketing, finance, and CS so their systems talk to each other
- Instrument new motions as we launch them — new channels, new segments, new products
Requirements
- 5+ years in revenue, sales, or business operations, with real ownership of the systems
- Deep Salesforce expertise: implemented and administered it, not just used it
- Proven track record of leading implementations, building stacks, and designing processes
- Experience building revenue infrastructure from an early stage
- Strong analytical instincts to turn messy data into forecasts and decisions
- Fluent in modern revenue tooling and comfortable putting AI to work on ops, enrichment, and analysis
- Hands-on experience building within a CRM in the last two years
- Hunger to learn the market is required
Skills
- Salesforce administration
- Salesforce implementation
- Revenue operations
- Sales operations
- Business operations
- Data modeling
- Automation
- Integrations
- CRM hygiene
- Revenue tech stack management
- Forecasting
- Lead routing
- Territory management
- Deal desk workflow design
- Compensation plan operations
- Quota tracking
- Reporting and dashboard creation
- Data analysis
- AI for operations
- AI for enrichment
- AI for analysis
Location
- San Francisco
Work Type
- In person
Experience Level
- 5+ years
Salary/Compensations
- Top-of-market comp
About the Company
- Hike is building the operating system for device-based care, providing software and hardware for the $60B+ DMEPOS market.
- Hike Intelligence automates intake and revenue cycle with AI agents.
- Hike Clinical runs point of care.
- SoleForge, a 65,000 sq ft facility in Peoria, IL, 3D prints custom medical devices at scale.
- Raised $22M from investors including SAGA Ventures.
- Founder's family has three generations of experience in orthotics and prosthetics.
- Builds for clinicians because they come from that background.