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About the Role

Mia Labs is seeking a skilled Software Engineer to develop innovative voice technology solutions for the automotive industry. This role focuses on backend Python engineering, system design, and deploying scalable systems, utilizing AI tools to enhance customer interactions with dealerships.

Responsibilities

• Design, develop, and maintain scalable backend systems using Python.
• Architect efficient solutions for integrating various technologies, potentially including large language models (LLMs) and natural language processing (NLP).
• Implement and optimize speech-to-text (STT) and text-to-speech (TTS) systems.
• Lead system design and architecture discussions, ensuring technical scalability and maintainability.
• Apply best practices in software development, including testing, CI/CD pipelines, and code quality.
• Mentor and guide team members, fostering technical growth and collaboration.
• Stay current with technology advancements relevant to our domain, including AI/ML, and evaluate their potential application.

Requirements

• 3+ years of professional experience in backend Python development.
• Experience in system design and scalable architecture.
• Experience with API integrations.
• Experience deploying applications in cloud environments (AWS, GCP, Azure) using Docker.
• Proficiency in working with data and databases.
• Strong understanding of software engineering principles, including testing, code reviews, and CI/CD workflows.
• Demonstrated ability to mentor and inspire team members.
• Excellent problem-solving and communication skills.

Skills

• Python
• System Design
• Scalable Architecture
• API Integrations
• Cloud Environments (AWS, GCP, Azure)
• Docker
• Data and Databases
• Software Engineering Principles
• Testing
• Code Reviews
• CI/CD Workflows
• Speech-to-Text (STT)
• Text-to-Speech (TTS)
• AI/ML
• Large Language Models (LLMs)
• Natural Language Processing (NLP)
• Retrieval-Augmented Generation (RAG)

Location

• Austin

Work Type

• Hybrid

Experience Level

• 3+ years of professional experience

Salary/Compensations

• Competitive with current market rates

Benefits

• Equity participation through stock options
• Fully paid health, vision & dental insurance for employees
• Flexible PTO
• Free lunches
• Parking stipend
• Team events

About the Company

• Mia Labs is an investor-backed startup on a mission to modernize dealership operations and transform the automotive consumer experience.
• Our AI agent, Mia, turns every call or inquiry into an opportunity, improving customer satisfaction and dealership performance through automation that feels human.
• We are trusted by some of the nation's largest dealership groups and are rapidly scaling our team, product offerings, and customer base.
• We're committed to a workplace where everyone is valued, included, and empowered to do their best work.
• Our strength comes from diverse experiences, perspectives, and skills.

Equal Opportunity

• Proud to be an equal opportunity employer.
• Mia is an EVerify employer.