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About the Role

The Platforms Practice specializes in mission-critical, intelligent platforms for the world’s most ambitious organizations. Using a product-driven, AI-centric approach, this role empowers organizations to build for the intelligent digital future. The elite team of product leaders, data scientists, designers, and software engineers enable clients to solve complex product challenges and positively impact people and the world. As a Product Manager, you will own the vision and strategy for products on behalf of clients, define the product roadmap, and deliver clear requirements for designers and engineers. You’ll conduct customer research, monitor and respond to feedback and metrics, and continuously drive improvements to the customer experience. You will drive day-to-day execution and delivery with re-prioritization and adjustments made along the way to respond to an evolving business landscape. We are looking for a true product owner who can be counted on to innovate and make business, technical and strategic decisions along with running day-to-day execution. You will be working on deeply technical platform and artificial intelligence products and services, so a strong technical background (preferably as a developer) is a must.

Responsibilities

Own the vision and strategy for products on behalf of clients
Define the product roadmap
Deliver clear requirements that designers and engineers will use to bring your vision to life
Conduct customer research
Monitor and respond to feedback and metrics
Continuously drive improvements to the customer experience
Drive day-to-day execution and delivery with re-prioritization and adjustments
Develop product roadmaps and functional requirements
Launch new products/features
Conduct customer research and/or facilitate user testing
Lead cross-functional teams to deliver products and projects on tight deadlines
Coordinate complex product development cycles and software development schedules

Requirements

Equivalent professional experience as a product manager defining and delivering commercial-grade software products and services
Significant customer-facing experience related to planning, requirements gathering, prioritizing, and scoping
Experience delivering software platforms, products, and services targeted at highly technical audiences (i.e. software developers)
Experience working in a collaborative, multi-disciplinary team to deliver products/services
Proficient in Agile delivery and development methodologies
Experienced in application delivery processes and application development tools
Strong understanding of quality assurance and testing practices
Knowledgeable in system development lifecycle and technology integration
Success in delivering products/services in a high-growth environment
Demonstrated ability to identify and solve ambiguous customer-focused problems
Strong written and verbal communication skills
Strong negotiation skills and ability to align with stakeholders on expectations
Excellent analytical and quantitative skills; ability to use data and metrics to make recommendations and measure success
Background as a software engineer (application/system development and quality assurance) is a big plus
Proficient in application development tools
Skilled in technology business requirements definition, analysis, and mapping
Strong negotiation and influencing skills
Effective change management abilities
Proven track record of leading teams
Ability to build and manage relationships with key stakeholders including internal teams, clients, and vendors
Passionate about delivering commercial software products and platforms to market
Deeply technical and constantly in a state of learning
Able to communicate clearly and efficiently with a variety of audiences including developers, clients, customers, partners and executives
Fearless in getting “hands-on” with technology and execution
Strong understanding of modern software engineering processes
Deep understanding and interest in AI, cloud, and distributed systems architecture
Comfortable with ambiguity with a drive for clarity
Experience in managing change effectively
A track record of leading teams successfully
Individuals who are technically proficient and possess emotional agility, digital fluency, and commercial acumen
Top performers demonstrate the ability to build trust and value with clients while leading teams through change and innovation

Skills

Technical skills
Business skills
Relationship building
Effective communication
Team leadership
Agile delivery and development methodologies
Application delivery processes
Application development tools
Quality assurance and testing practices
System development lifecycle
Technology integration
Data and metrics analysis
Negotiation
Influencing
Change management
AI
Cloud
Distributed systems architecture

Location

Anywhere in Country

Work Type

Hybrid

Experience Level

4-6 years relevant experience in professional platform engineering experience or similar role in software development and system administration

Education Level

Bachelor’s degree (4-year degree) in computer science, Software Engineering, or a related field

Salary/Compensations

US base salary range: $125,900 to $231,100
New York City Metro Area, Washington State and California (excluding Sacramento) base salary range: $151,200 to $262,600

Benefits

Medical and dental coverage
Pension and 401(k) plans
Wide range of paid time off options
Flexible vacation policy
Time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence

About the Company

At EY, we’re all in to shape your future with confidence.
We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.
Join EY and help to build a better working world.
At EY, our purpose is to shape the future.
The insights and quality services we provide help build trust and confidence in the capital markets and economies all over the world.
We develop outstanding leaders who team to deliver on our promises to all our stakeholders.
In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions.
Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.

Equal Opportunity

EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com.