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About the Role

The Student Affairs & Study Abroad Coordinator (SASAC) manages administrative operations for the Student Affairs team at Penn Engineering’s Office of Academic Services. This role guides students through global learning opportunities, advises on study abroad options, and provides academic assistance to students overseas and exchange students at Penn Engineering. The SASAC will also enhance school-wide academic operations by developing advisor training resources and coordinating meeting agendas.

Responsibilities

Manage administrative operations for the Student Affairs team.
Maintain key communication channels.
Update student handbooks and websites.
Track conduct cases.
Create community engagement materials and programming.
Advise students on study abroad locations, program selection, and course alignment.
Provide ongoing academic assistance to students overseas and to exchange students.
Develop advisor training resources.
Coordinate Office of Academic Services meeting agendas.
Monitor the Student Affairs email address.
Track and send Undergraduate Nurture Emails.
Craft Undergraduate and Graduate Newsletters.
Update Engineering Handbooks (UG, Grad).
Update the General (Grad/UG) and Wellness sections of the OAS website.
Track student Conduct/Integrity.
Advise students on study abroad options, eligibility, and expectations.
Answer questions regarding course selection and registration issues for study abroad.
Ensure students are taking the correct number of courses for study abroad.
Liaise with Penn Global on student statuses.
Provide support to students studying abroad.
Serve as a liaison between Penn Global and Engineering for Exchange Students.
Support curriculum and course matching for specialized boutique programs.
Support the maintenance of a comprehensive onboarding experience for new advising/coordinator staff.
Maintain the database for advisor training and education.
Provide written materials and events for the Engineering student body on Student Affairs topics.
Partner with campus teams to provide student programming.
Support the OAS Team with various systems support (CRM, Student Registration Systems).

Requirements

Bachelor's degree and 2 to 3 years of experience or an equivalent combination of education and experience.
Experience using problem-solving skills to identify and document academic needs patterns.
High attention to detail and confidentiality.
Excellent oral and written communication skills.
Comfort operating in a fast-moving, technology-rich environment.
Ability to learn new tools quickly and work across platforms (scheduling systems, Google Workspace, other CRM tools).
Self-starter who thrives on accountability.
Demonstrated ability to manage multiple competing priorities and drive daily operations forward.
Understanding and alignment with Penn Engineering’s mission and values.
Demonstrated understanding of the intersectional needs and concerns of student populations in STEM.
Demonstrated organizational and planning skills to set work priorities under the pressure of deadlines.
Demonstrated record of personal and professional initiative, flexibility, and careful judgment.
Ability to work independently and as a team member.
Background checks may be required after a conditional job offer is made.

Skills

Problem-solving
Attention to detail
Confidentiality
Oral communication
Written communication
Technology proficiency
Learning agility
Cross-platform work
Accountability
Priority management
Organizational skills
Planning skills
Initiative
Flexibility
Judgment

Location

Philadelphia, Pennsylvania

Work Type

Full-time

Experience Level

2-3 years

Education Level

Bachelor's degree
Master's degree in higher education administration, student affairs, or a related field is strongly preferred

Salary/Compensations

$24.21 - $31.25 Hourly Rate

Benefits

Excellent healthcare benefits
Tuition benefits for employees and their families
Generous retirement benefits
Wide variety of professional development opportunities
Supportive work and family benefits
Wealth of health and wellness programs and resources
Comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits
Flexible spending accounts
Tuition assistance at Penn and other institutions for eligible family members
Generous retirement plans (Basic, Matching, and Supplemental)
Substantial amount of time away from work
Long-Term Care Insurance
Wellness and Work-life Resources
Professional and Personal Development resources
Access to University resources, cultural and recreational activities
Discounts and special services
Flexible Work Hours
Penn Home Ownership Services
Adoption Assistance

About the Company

The University of Pennsylvania is the largest private employer in Philadelphia, a world-renowned leader in education, research, and innovation.
This historic, Ivy League school consistently ranks among the top 10 universities.
Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education.
Penn offers a unique working environment within the city of Philadelphia.
The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities.
Philadelphia is the perfect place to call home for work and play.

Equal Opportunity

The University of Pennsylvania is an equal opportunity employer. Candidates are considered for employment without regard to race, color, sex, sexual orientation, religion, creed, national origin (including shared ancestry or ethnic characteristics), citizenship status, age, disability, veteran status or any class protected under applicable federal, state or local law.