About the Role
Five Below is seeking passionate, customer-service-oriented individuals to join their team as part-time Sales Associates. This role is central to the Five Below experience, focusing on driving sales, maintaining merchandise, and ensuring seamless customer interactions.
Responsibilities
- Greet and assist customers promptly, handling multiple customers efficiently.
- Assess customer needs by sharing product knowledge, answering questions, and offering recommendations.
- Engage in suggestive selling and stay informed on product availability.
- Promote store events, promotions, and special activities.
- Address customer issues and offer alternative solutions, aiming to turn returns into exchanges.
- Inform management about merchandise restocking, service requirements, and customer feedback.
- Collaborate with the team to achieve store and company objectives.
Requirements
- At least 16 years old.
- Available to work a flexible schedule.
- Comfortable with or willing to learn technology (such as cash registers, hand-held and mobile devices).
- Good communicator with the ability to engage with customers.
- Able to handle customer interactions and potential issues/concerns courteously and professionally.
- Use basic information-gathering skills to solve problems.
- Ability to learn procedural knowledge acquired through on-the-job training.
Skills
- Customer service
- Sales
- Attention to detail
- Merchandise organization
- Checkout operations
- Communication
- Problem-solving
Location
- Onsite
Work Type
- Part-time
- Hourly
Experience Level
- Entry-level
Salary/Compensations
- $17.00 per hour
Benefits
- Health coverage
- Financial wellness
- Personal wellness
About the Company
- Five Below is a retail company focused on providing an amazing experience with unlimited possibilities at low prices.
- The company culture emphasizes fun, passion, and creating a WOWplace.
Equal Opportunity
- Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.
- Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities.
