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About the Role

This position may be assigned a variety of fundamental food service duties including patient tray line, dish room, utilities, cafeteria server, and cold food production. The Dietetic Assistant will work as a team to deliver high quality food and service to patients and customers.

Responsibilities

• Prepares all work areas for operation, per task assignment including filling bucket with sanitizing solution, and a clean wiping cloth. Maintain sanitizer strength throughout shift. Change as needed.
• Set-up area including utensils, restock, clean and organize assigned area maintaining cleanliness throughout the shift.
• Produces and maintains attractive, appetizing and quality food and beverage products.
• Follows menu cycle, proper portions and standardized recipes preparing food items in batch production. Utilizes leftovers, using the first in, first out method.
• Greets customers, politely asks for order and efficiently serves customer. Remains focused on the customer and service throughout the encounter.
• Addresses customer complaints in a polite professional manner. Seeks management assistance when needed.
• Cleans spills promptly and post appropriate caution signage. Removes trash from service areas promptly.
• Merchandises area through: Clean, uncluttered, attractive and orderly arrangement of work area.
• Ensures that all activities meet sanitation, safety and quality control guidelines set forth by departmental policies.
• Documents refrigerator, dish machine or other equipment temperatures as assigned. Alerts facilities and management of malfunctioning equipment.
• Properly operates, cleans and stores equipment in assigned area.
• Properly stores and labels food items and chemicals.

Requirements

• Ability to push fully loaded tray cart (approx. 250 lbs.).
• Ability to stand for extended periods of time.
• Requires patient interaction with some conditions/appearance that may be distressing.
• Enter isolation precaution patient rooms with proper protective equipment.
• Kitchen environment that is often noisy.

Skills

• Ability to understand written and oral communication.
• Computer skills - know how to use basic computer components (keyboard, mouse, tablet) and basic computer applications such as Microsoft word.
• Telephone skills - know how to use speaker phones, headsets, and telephone etiquette.

Location

• South Charleston, West Virginia

Work Type

• Full-time

Experience Level

• Non-Exempt

Education Level

• Current Food Handlers card OR obtained within 30 days of hire through StateFoodSafety.com, Servsafe National Restaurant Association, or Local County Health Department.
• Person in Charge (PIC) training provided through the County Health Department.
• High school diploma or equivalent (Preferred)

About the Company

• THOM Thomas Hospitals
• Cost Center: 600 THOM Dietary
• West Virginia University Health System and its subsidiaries (collectively "WVUHS")

Equal Opportunity

• West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.