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About the Role

The Host is the initial contact with guests, responsible for creating a positive experience from the moment they arrive. This role involves greeting, seating, and paging guests, while also acting as a tour guide, communicator, and entertainer.

Responsibilities

• Opening doors
• Welcoming and thanking guests
• Answering questions accurately and politely
• Maintaining a clean and organized waiting area
• Answering the phone
• Directing guests to areas and restrooms
• Providing security for co-workers, guests and celebrities
• Assisting servers, bussers and managers
• Performing opening, closing & side duties
• Assuring the complete satisfaction of each and every guest
• Creating memorable experiences
• Entertaining guests to create “Raving fans”

Requirements

• Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, bending) for extended periods of time
• Ability to sit for extended periods of time
• Ability to make repeating movements of the arms, hands, and wrists
• Ability to express or exchange ideas verbally and perceive sound by ear
• Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders
• Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds
• Ability to turn or twist body parts in a circular motion
• Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment
• Ability to travel via auto or airplane for long periods of time
• Maintaining a well-groomed appearance
• Following all uniform guidelines
• Practicing all general safety & sanitation standards
• Recycling products, where possible
• Maintaining HRC’s 5 core Values and Mission Statement

Skills

• Remaining calm in a hectic, fast-paced environment
• Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency
• Displaying a positive and outwardly friendly attitude toward guests and co-workers

Education Level

• High School diploma or GED

Salary/Compensations

• $19 - $25/Hourly

Benefits

• Comprehensive benefits package
• Health and well-being support
• Future planning resources
• Work-life balance support

About the Company

• Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us.