About the Role
We are seeking an exceptional Estate Manager to support a busy entrepreneur and family with personal logistics, travel, calendar, inbox, household coordination, and daily life operations. This high-trust, practical, in-person role focuses on removing decisions, admin, and friction so the principal can focus on business, family, and high-value work. The ideal candidate is proactive, discreet, service-minded, and highly organized.
Responsibilities
- Manage daily logistics and priorities
- Remove unnecessary decisions from the principal’s day
- Handle errands, bookings, reservations, purchases, and returns
- Coordinate appointments, suppliers, deliveries, and services
- Ensure practical issues are solved before they become problems
- Create systems, checklists, and routines to streamline life
- Conduct daily check-ins with the principal to review priorities and decisions
- Manage and protect the calendar
- Schedule meetings, calls, and personal appointments
- Filter emails and escalate critical items
- Draft replies and respond on behalf of the principal as trust is established
- Manage selected communication channels
- Reduce communication noise and low-value decisions
- Follow up to ensure tasks are completed
- Book flights, hotels, transport, and restaurants
- Create itineraries and travel plans
- Coordinate luggage, packing lists, and travel preparation
- Travel ahead or alongside the principal to ensure readiness
- Verify hotel arrangements, rooms, transport, food, gym access, and local logistics
- Resolve issues before arrival
- Ensure travel is seamless and low-friction
- Coordinate with household staff and external providers
- Ensure the home is prepared and functioning smoothly
- Manage repairs, suppliers, maintenance, and deliveries
- Coordinate laundry, dry cleaning, car-related tasks, and other practical matters
- Ensure groceries and key household items are stocked
- Coordinate food, meals, restaurant bookings, and delivery
- Assist practically with food preparation when needed
- Support family logistics
- Coordinate groceries and meals
- Understand dietary preferences
- Book restaurants aligned with preferences
- Coordinate with household staff on food preparation
- Manage health-related appointments (doctors, dentists, physio, etc.)
- Help maintain routines during travel
- Handle Portuguese bureaucracy and appointments
- Communicate with local suppliers, service providers, and authorities
- Book and manage local services
- Assist with forms, appointments, car-related admin, schools, and other local logistics
- Translate or clarify Portuguese communication
Requirements
- Fluent Portuguese
- Strong English
- Based near Lisbon / Cascais / Oeiras
- Able to work in person
- Able and willing to travel
- Strong organizational skills
- Excellent discretion and confidentiality
- Comfortable with both executive-level tasks and practical lifestyle tasks
- Strong problem-solving ability
- Valid driving licence preferred
- Experience as a private PA, EA, lifestyle manager, family office assistant, or luxury concierge preferred
- Experience supporting entrepreneurs, founders, executives, or high-net-worth families preferred
- Experience with travel planning and household coordination preferred
- Experience managing inboxes, calendars, and suppliers preferred
- Strong local knowledge of Portugal preferred
- Legally able to work in Portugal
Skills
- Calendar management
- Inbox management
- Travel logistics
- Errand running
- Restaurant bookings
- Food coordination
- Portuguese administration
- Packing support
- Household staff coordination
- External provider management
- System creation
- Checklist development
- Routine establishment
- Communication filtering
- Proactive problem-solving
- Discretion
- Trustworthiness
- Service-mindedness
- Organization
- Attention to detail
- Calmness under pressure
- Flexibility
- Adaptability
Location
- Lisbon / Cascais / Oeiras area, Portugal
Work Type
- Full-time
- Highly in-person
- Flexible
- Regular travel
Experience Level
- Experience as a private PA
- Experience as an Executive Assistant
- Experience as a Lifestyle Manager
- Experience as a Family office assistant
- Experience in Luxury hospitality / concierge
- Experience as a High-end household manager
- Experience as a Travel coordinator
About the Company
- This is a rare role for someone who enjoys being deeply useful, highly trusted and close to the action.
- The right candidate will become the person who makes daily life run smoothly: managing the calendar, inbox, travel, household coordination, errands, food, local admin and personal logistics — while removing decisions and friction wherever possible.
- The ideal candidate is polished enough to manage sensitive communication and high-level logistics, but practical enough to pick up food, pack luggage during travel, coordinate repairs, solve small problems and make life easier every day.
