About the Role
Impiricus is seeking an SDR Agent Manager to lead the evolution of outbound sales through AI. This role involves managing and optimizing AI-powered SDR agents, partnering with AI and Commercial teams to enhance performance, refine messaging, and increase conversion rates. The position also includes executing strategic manual outbound outreach where automation is not feasible, blending traditional SDR responsibilities with AI operations.
Responsibilities
- Manage and continuously optimize a team of AI SDR agents for outbound prospecting.
- Review agent performance and analyze outreach effectiveness, including messaging, response rates, and conversion.
- Train AI agents by reinforcing successful patterns and refining prompts based on data.
- Partner with AI and engineering teams to improve agent behavior and outbound effectiveness.
- Monitor key performance metrics to enhance meeting generation and pipeline creation.
- Execute personalized outbound prospecting via LinkedIn and other channels requiring manual outreach.
- Build prospect lists and execute multi-touch outbound campaigns using sequencing platforms.
- Craft compelling outreach messaging for healthcare and pharmaceutical decision-makers.
- Meet and exceed meeting generation goals through both AI-generated and manual outreach.
- Experiment with new outbound strategies, messaging, and AI workflows.
- Provide constructive feedback on existing processes and recommend improvements.
- Help shape the future evolution of Impiricus' AI-powered sales organization.
Requirements
- 3+ years of experience in Sales Development, Business Development, or outbound prospecting.
- Proven success generating qualified meetings through outbound sales.
- Experience using sales engagement platforms and sequencing tools (e.g., Outreach.io, Salesloft, Apollo, HubSpot Sequences).
- Familiarity with generative AI tools (e.g., ChatGPT, Claude) and enthusiasm for leveraging AI.
- Strong understanding of outbound email strategy, messaging, personalization, and sales best practices.
- Excellent written communication skills with the ability to evaluate and improve outreach content.
- Self-starter with the ability to work independently, take ownership, and thrive in a fast-paced environment.
- Pharmaceutical, healthcare, or life sciences experience (preferred).
- Experience working with HubSpot CRM (preferred).
- Experience using Clay or similar prospecting and data enrichment tools (preferred).
- Exposure to prompt engineering, AI workflow optimization, or AI agent management (preferred).
Skills
- AI Agent Management
- Outbound Prospecting
- Sales Engagement Platforms
- Sequencing Tools
- Generative AI Tools
- Outbound Email Strategy
- Messaging
- Personalization
- Sales Best Practices
- Written Communication
- Collaboration
- Data Analysis
- Prompt Engineering
- AI Workflow Optimization
Location
- Atlanta, GA.
- New York, NY.
- Remote US
Work Type
- Full-time
- Exempt
- Remote
Experience Level
- 3+ years of experience
Salary/Compensations
- $85,000-$105,000
Benefits
- Medical, dental, and vision coverage
- On-demand healthcare concierge
- HSA, FSA & DCFSA options
- Monthly employer contributions to HSA
- 100% paid short- and long-term disability
- Life and AD&D insurance
- Flexible time off
- 12 weeks of paid parental leave
- 401(k) with company match
About the Company
- Impiricus is the first and only AI-powered HCP Engagement Engine.
- Recognized by Deloitte as the #1 fastest growing company in North America for their Fast 500 list in 2025.
- Founded by a practicing physician and a senior pharmaceutical executive to transform how life sciences companies support physicians.
- Ethically connects HCPs to pharma resources, reduces go-to-market costs, and accelerates patient access to treatments.
- Possesses unique access to the largest opted-in network of HCPs, their insights, and clinical expertise.
- Leading provider of AI technology and real-time channels for life science companies.
- Guided by a council of over 2000 trusted HCP advisors to ensure clinically meaningful and ethically grounded interactions.
Equal Opportunity
- Impiricus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
