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About the Role

The Patient Coordinator will provide outstanding care and support to patients and physicians, ensuring a professional and courteous patient flow. This role involves managing patient data, scheduling, insurance verification, and maintaining confidentiality.

Responsibilities

• Greet all patients with courtesy and respect.
• Check patients in/out upon arrival and/or departure.
• Ensure patient confidentiality throughout all transactions.
• Update, file and maintain the integrity of all patient data.
• Request and follow up on patient records from referring physician offices.
• Forward medical records to requesting physicians.
• Schedule patient appointments.
• Verify patient insurance information, prior authorization, and collect payments.
• Scan patient data into the NextGen EMR system.
• Check patients in for clinical staff.
• Answer incoming telephone calls and make outbound calls to confirm appointments.
• Maintain current knowledge of HIPAA compliance and OSHA standards.
• Perform other duties as assigned.

Requirements

• High School Diploma, some college preferred.
• Minimum of 2 years’ experience in a Healthcare setting.
• Excellent organizational, time management and follow through skills.
• Ability to interact with team members in a fast-paced environment while maintaining a high level of professionalism.
• Proficiency and working knowledge of medical software applications, e.g. EMR, as well as Microsoft Office Applications.
• A valid State of Georgia Driver's License and reliable transportation is required.
• This position requires a substantial amount of standing, sitting, and working at a computer station throughout the day.
• Must be flexible and available to work at different locations throughout Georgia Urology.

Skills

• Organizational skills
• Time management skills
• Follow through skills
• Professionalism
• Computer literacy
• EMR systems
• Microsoft Office Applications

Location

• Georgia

Work Type

• Full-time

Experience Level

• 2 years of experience in a Healthcare setting

Education Level

• High School Diploma
• Some college preferred