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About the Role
In this key leadership role, you will lead the people and operational functions of your store, overseeing staffing, training, scheduling, and operational standards. You will manage a team and collaborate with other managers.
Responsibilities
- Conduct final interviews for all key positions and utilize the online applicant tracking system for sourcing, selecting, and hiring candidates.
- Manage all training-related functions within the store and develop and execute the store's ongoing training strategy.
- Oversee weekly schedule creation, approve time-off requests, and manage the store’s payroll process.
- Write and deliver annual performance reviews for direct reports and oversee the performance management process for the entire store.
- Oversee all store operations, ensuring processes are executed to company standards, and manage inventory including shipping, receiving, returns, tester and supply control, and cycle counts.
- Demonstrate a strong understanding of the store's sales performance, staffing, payroll, and all other controllable expenses.
Requirements
- 2-4 years of management experience in the beauty, retail, or customer service industry.
- Previous experience recruiting, staffing, and hiring across all store positions, including leadership.
- Proven ability to create high-performing teams and develop in-store talent.
- Ability to maintain composure and possess strong managerial courage for difficult conversations.
- Excellent verbal/written communication skills and ability to influence business partners.
- Experience in Windows, Word, and Excel.
- Flexibility to be available during evenings, weekends, and holidays.
- Ability to bend and stretch to stock shelves, and lift and carry up to 50 pounds.
Skills
- Recruiting
- Staffing
- Hiring
- Team Development
- Performance Management
- Inventory Management
- Sales Performance Analysis
- Payroll Management
- Communication
- Influencing
Location
- Toronto, ON, Canada
Work Type
- Full Time
- On-site
Experience Level
- Management
Salary/Compensations
- CAD$ - CAD$
Benefits
- Product discounts
- Gratis
- Exclusive brand events
- Extended health and life insurance benefits
- Customizable coverage options
- Paid time off
- Investment in training
- Support for internal mobility
- LVMH programs and job opportunities
About the Company
- At Sephora Canada, we’re passionate about finding and sharing beauty in the world.
- Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian.
- We find beauty in our communities, in our differences, our experiences, and in the spirit of our employees.
Equal Opportunity
- Sephora Canada is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.