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About the Role

Under the direction of the Program Director, the Student Advisor will provide support in college and career readiness, academic progress monitoring, day-to-day student issues, and social-emotional and personal development. Student Advisors will act as the first point of contact for students, parents, and staff, collaborating with partner school faculty to ensure student academic success.

Responsibilities

• Act as a primary point of contact for a caseload of approximately 60-70 students.
• Conduct intake interviews with students and family members.
• Perform daily outreach regarding attendance, academics, and social-emotional well-being via phone, remotely, or home visits.
• Consult with guidance counselors regarding student credit accumulation, graduation dates, and post-secondary plans.
• Consult with teachers and provide feedback to students on academic performance.
• Refer students to academic and support services as needed.
• Attend administrative meetings, program trainings, and staff development sessions, which may require virtual attendance.
• Meet with caseload students individually or in groups to assist with academic, career, and personal goals, utilizing remote platforms or socially distanced methods.
• Conduct workshops, social-emotional groups, interest groups, or other groups for the caseload.
• Educate students about colleges, the admissions process, FAFSA, trends, procedures, and testing, providing realistic advice.
• Guide students through employment opportunities.
• Conduct informal counseling sessions to support students' social-emotional development.
• Document all student interactions using Salesforce, Google Suite, and other required data systems.
• Participate in civic and community building efforts and activities as assigned by East Side House Community Development.
• Participate in and help arrange field trips, special events, and extracurricular activities.
• Provide other program support functions as required.
• Maintain flexible hours and workdays, with some overnight trips required.
• Work some evenings, weekends, and remotely.
• Adhere to DOE shutdown protocols as re-issued by ESH.

Requirements

• B.A./B.S.W. degree required.
• At least two years of youth services experience.
• Excellent verbal, analytical, written, communication, and organizational skills.
• Ability to work in a team-oriented environment and multi-task.
• Strong interpersonal skills and time management skills.
• Demonstrated knowledge of community service/development.
• Minimum intermediate knowledge and experience with Microsoft Office (Word, Teams), Google Suite, Zoom, and other applications.
• Must obtain required clearances from the Department of Education (DOE).
• Must be fully vaccinated or able to obtain vaccination before the start date.

Skills

• Problem Solving/Analysis
• Communication Proficiency
• Customer Service/Client Focus
• Teamwork Orientation
• Time Management/Ability to meet deadlines
• Microsoft Office (Word, Teams)
• Google Suite
• Zoom

Location

• Bronx, NY 10459

Work Type

• Full Time
• Some evenings
• Some weekends
• Remote work required
• Some overnight trips required

Experience Level

• At least two years youth services experience

Education Level

• B.A./B.S.W. degree

Salary/Compensations

• $24.73 - $24.73 Hourly

About the Company

• East Side House (ESH), founded in 1891, is a 501(c)(3) organization that has served the South Bronx since 1963.
• The organization is dedicated to the community and focused on providing resources and opportunities.
• ESH believes education is the foundation for economic improvement and uses its youth education and technology programs to teach skills for self-sufficiency and independence.
• ESH also provides services to families and seniors and began food distribution in 2020.
• ESH administers the Learning-to-Work Program, which enhances academic components by offering academic support, career and education exploration, work preparation, skills development, and internships.
• ESH works in transfer schools serving students who struggled in traditional high school settings, aiming to re-engage students who are over-age, under-credited, or have dropped out.