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About the Role

The District Janitorial Supervisor oversees janitorial operations across multiple client locations, ensuring cleaning standards and safety protocols are met. This role involves managing staff, conducting inspections, and coordinating training to maintain quality and efficiency.

Responsibilities

• Oversee janitorial operations across multiple client locations.
• Schedule and supervise janitorial staff.
• Conduct site inspections.
• Ensure cleaning standards and safety protocols are consistently met.
• Develop daily and weekly cleaning schedules.
• Process weekly janitorial team timesheets in Smartsheet.
• Review all reported overtime hours.
• Prepare status reports on cleaning metrics, service issues, and upcoming maintenance needs.
• Coordinate training and coach team members on best practices.
• Support housekeeping procedures to maintain quality and efficiency.
• Spearhead job fairs and recruit and train janitorial teams.
• Respond to client requests.
• Resolve service issues.
• Monitor supplies and equipment.
• Collaborate with management to improve processes and customer satisfaction.
• Manage supply and equipment inventory by ordering janitorial supplies, cleaning products, disinfectants, paper products, and equipment parts.
• Support basic sales and account retention activities by identifying service opportunities.
• Maintain positive client relationships.

Requirements

• Strong skills in janitorial services and housekeeping.
• Experience maintaining high cleanliness and safety standards.
• Effective customer service skills, including clear communication, issue resolution, and client relationship management.
• Training skills, with the ability to coach staff, deliver instructions, and reinforce standard operating procedures.
• Experience supervising cleaning or facilities teams, including scheduling, performance monitoring, and site inspections.
• Knowledge of workplace safety, use of cleaning equipment and chemicals, and compliance with relevant regulations.
• Strong organizational and time-management abilities, with attention to detail and reliability in meeting commitments.
• Keen observational skills to catch missed areas, safety hazards, or equipment malfunctions.
• Proficiency in all Microsoft Office applications is required for reporting.
• Prior supervisory experience in janitorial or facilities services strongly preferred.
• Valid driver's license and acceptable driving record required.
• Ability to lift and transport supplies and heavy equipment.
• Bilingual (English/Spanish) required for effective communication with field staff.

Skills

• Janitorial services
• Housekeeping
• Customer service
• Communication
• Issue resolution
• Client relationship management
• Training
• Coaching
• Supervision
• Scheduling
• Performance monitoring
• Site inspections
• Workplace safety
• Cleaning equipment operation
• Chemical handling
• Regulatory compliance
• Organizational skills
• Time management
• Attention to detail
• Reliability
• Microsoft Office proficiency
• Sales support
• Account retention

Location

• NEW YORK, NY 10001

Work Type

• Full Time
• On-site

Experience Level

• Experienced

Education Level

• High School

Salary/Compensations

• $70,000.00 - $75,000.00 Salary/year

Benefits

• Discretionary Bonuses
• Medical Insurance
• Supplemental Benefits
• Retirement Plan
• Paid Time Off

About the Company

• Signature Cleaning Services Inc. is a professional cleaning company dedicated to providing reliable, high-quality janitorial and housekeeping services for commercial and institutional clients.
• The organization focuses on maintaining clean, safe, and welcoming environments through consistent service standards and attention to detail.
• Signature Cleaning Services Inc. values team members who take pride in their work, communicate effectively, and support long-term client relationships.
• The company promotes safety, accountability, and operational excellence, offering opportunities for growth and development for supervisory staff.